Year Round Program Coordinator - Outback Links

Frontier Services; Sydney; Hybrid; AUD 48,000 - 64,000; Part time

Benefits offered by this job

Hybrid role

0.8 FTE

Sydney office

Job summary

Frontier Services is seeking a compassionate Year Round Program Coordinator for the Outback Links program. The role is part-time (0.8 FTE) with a hybrid work pattern combining home and our Sydney CBD office, and some travel may be required.

You will coordinate placements, support volunteers and recipients, and help grow the program by building referral pathways and partnerships across rural and remote Australia.

Responsibilities

• Engage with support recipients to understand their needs and ensure placements are appropriate and safe.
• Identify and match volunteers with the right skills, experience and availability to meet individual support requests.
• Coordinate Year Round placements from initial enquiry through to completion, providing ongoing communication and support to volunteers and support recipients.
• Build strong relationships with volunteers, support recipients and community stakeholders, ensuring they feel valued, informed and connected.
• Help grow the Year Round program by identifying areas of need, developing referral pathways and engaging new volunteers and support recipients.
• Contribute to engagement activities, events, feedback and evaluation, while maintaining accurate program and placement records.

Job description

Year Round Program Coordinator - Outback Links

Are you passionate about making a tangible difference in the lives of people in rural and remote Australia? Do you have a compassionate ear, sound judgement and a talent for building strong relationships? Are you someone who can bring people together, coordinate practical support and help grow a program that makes a genuine difference?

Frontier Services is seeking a compassionate, organised and motivated individual to join our team as the Year Round Program Coordinator within our Outback Links Program.

Frontier Services is a charity working with people in remote areas across 86% of Australia. We work alongside rural and remote communities, providing practical assistance and community support through volunteer assistance and Bush Chaplaincy. Our mission is to support, link and empower the people of Outback Australia by creating connections and mobilising resources.

Outback Links is our national volunteer program connecting passionate individuals with meaningful opportunities to make a difference in the lives of people in remote Australia. Through our network of registered volunteers and collaboration with corporate and community partners, Outback Links provides practical assistance where it is needed most.

As the Year Round Program Coordinator, you will coordinate our Year Round program, connecting people in rural and remote Australia who need a helping hand with volunteers who have the right skills, experience and availability to assist.

You will work directly with support recipients to understand their individual circumstances and needs, assess requests for assistance and coordinate safe, appropriate and meaningful volunteer placements. You will support both volunteers and support recipients throughout the placement journey, building relationships and ensuring they feel informed, supported and connected.

Beyond individual placements, you will also help strengthen and grow the Year Round program by identifying areas of need, building referral pathways, engaging prospective volunteers and support recipients, and representing Outback Links at relevant events and community activities.

Key Areas of Responsibility

Engage with support recipients to understand their needs, assess requests for assistance and ensure placements are appropriate and safe.

Identify and match volunteers with the right skills, experience and availability to meet individual support requests.

Coordinate Year Round placements from initial enquiry through to completion, providing ongoing communication and support to volunteers and support recipients.

Build strong relationships with volunteers, support recipients and community stakeholders, ensuring they feel valued, informed and connected.

Help grow the Year Round program by identifying areas of need, developing referral pathways and engaging new volunteers and support recipients.

Contribute to engagement activities, events, feedback and evaluation, while maintaining accurate program and placement records.

Key Requirements

A compassionate and confident communicator with strong relationship-building skills.

Sound judgement and the ability to assess individual needs, circumstances and potential risks.

Excellent organisational and time management skills, with the ability to manage multiple priorities and follow matters through.

A proactive and collaborative approach, with the ability to work both independently and as part of a close-knit team.

Strong computer skills and confidence using CRM or database systems.

An understanding of rural and remote Australia would be highly regarded, along with a willingness to work within the ethos and values of Frontier Services and the Uniting Church in Australia.

The successful applicant will be required to hold a clean National Police Check and relevant Working With Children clearances.

This is a part-time, 0.8 FTE hybrid role, with a combination of time spent working from home and in our Sydney CBD office.

Some travel may be required to attend relevant events, community activities and other Outback Links engagement opportunities.

Please note that applications will be reviewed as received.