Engagement Coordinator

Heart Of Australia; City of Brisbane; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Flights and accommodation provided

Job summary

Heart of Australia is seeking a full-time Engagement Coordinator to support community engagement activities and ongoing health provider relationships across rural and remote Australia.

This role involves coordinating engagement activities, maintaining stakeholder relationships, organising events and consultations, and assisting with communications and reporting to improve access to specialist healthcare.

Qualifications

• Experience in community engagement, relationship management or health promotion.
• Strong interpersonal and written communication skills.
• Ability to build positive working relationships with diverse stakeholders.
• Well-developed organisational skills to manage multiple tasks.

Responsibilities

• Support the implementation of community and stakeholder engagement plans.
• Develop and maintain relationships with healthcare providers and community organisations.
• Promote Heart of Australia services to providers and stakeholders.
• Coordinate stakeholder meetings, community visits and engagement activities.
• Assist with consultation, feedback recording and reporting materials.
• Coordinate logistics for engagement events and ensure feedback is acted upon.

Skills

Stakeholder engagement

Relationship management

Communication

Organisational skills

Travel readiness

Driver's licence

Job description

Engagement Coordinator We are seeking a full-time Engagement Coordinator to support the delivery of Heart of Australia's community engagement activities and ongoing health provider relationships across rural and remote Australia.

About us Heart of Australia embodies the most innovative approach to front-line specialist medical service delivery, specifically aiming to help Australian's whose lives are threatened by this nation's vast distances. We are committed to ensuring all Australians can access high-quality care closer to home.

Our state of the art, custom engineered, mobile medical clinics have travelled many kilometres and saved many patients who are at risk remotely.

We are very proud of our exceptional service delivery and our strong reputation for safely and efficiently delivering our medical services in a timely and regular manner.

The Role As an integral member of the Stakeholder and Community Engagement team, you will help build positive relationships with healthcare providers, community organisations and local stakeholders to support awareness of Heart of Australia's services and improve access to specialist healthcare.

This role is ideal for someone looking to develop a career in stakeholder and/or community engagement or relationship management. You will work closely with experienced team members to coordinate engagement activities, maintain stakeholder relationships, organise and deliver events and consultations, and assist with communications and reporting.

The role includes travel to rural and remote communities across Australia.

Key Responsibilities Support the implementation of community and stakeholder engagement plans.

Assist in developing and maintaining positive relationships with primary healthcare providers, Aboriginal Community Controlled Health Organisations (ACCHOs), and their community organisations that will support program delivery.

Promote Heart of Australia services and provide information to healthcare providers and community stakeholders.

Coordinate stakeholder meetings, community visits, information sessions and engagement activities.

Assist with consultation and co-design activities by recording feedback and supporting engagement with local communities and health services.

Assist in preparing reports, presentations, correspondence and communication materials.

Coordinate logistics for community engagement activities and events.

Work collaboratively with internal teams to ensure stakeholder feedback is shared and acted upon.

Monitor enquiries and respond appropriately or elevate where required.

Contribute to continuous improvement by identifying opportunities to strengthen relationships and engagement processes.

About you You enjoy working with people and building positive relationships. You are organised, curious and eager to learn, with a genuine interest in improving health outcomes for rural and remote communities.

You communicate confidently with people from diverse backgrounds, are culturally respectful, and enjoy working both independently and as part of a supportive team.

Essential Skills and Experience Experience in community engagement, relationship/client management, stakeholder support, administration, health promotion or a similar role.

Strong interpersonal and communication skills.

Ability to build positive working relationships with a range of stakeholders.

Well-developed organisational skills with the ability to manage multiple tasks.

Strong written communication skills and attention to detail.

Ability to work collaboratively within a team while taking initiative in day-to-day tasks.

Demonstrated commitment to respectful and culturally safe engagement.

Current Australian driver's licence and willingness to travel to rural and remote communities.

Working within healthcare organisations or community services is desirable, as is an understanding of Aboriginal and Torres Strait Islander cultures and an interest in culturally responsive engagement, as well as knowledge of rural and remote health issues.

Further information At Heart of Australia, you'll be part of a passionate team working to improve access to healthcare for rural and remote Australians.

This role offers the opportunity to develop valuable skills in stakeholder engagement, community partnerships and healthcare, while being mentored by experienced professionals in a supportive and collaborative environment.

If you're looking to build a career where you can make a meaningful difference, we'd love to hear from you.

All flights and accommodation are provided.

You will be required to meet Heart of Australia’s employment criteria which may include but not be limited to a criminal history check and full medical.

To find out more about us, visit www.heartofaustralia.com