Workforce Coordinator - Hybrid, Rugby World Cup 2027

Rugby World Cup Australia 2027; Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

CBD location near Hyde Park

Wellbeing initiatives

Lunch & Learn sessions

On-site shower facilities

Job summary

Rugby World Cup Australia 2027 seeks a Workforce Coordinator to support workforce operations for the 2027 tournament. Based in Sydney CBD, you’ll assist with onboarding, training, scheduling, communications, and documentation to ensure seamless tournament delivery and a great workforce experience.

You will coordinate with stakeholders, manage records in the Tournament Management System, and may travel to host cities for training and readiness checks.

Qualifications

• Minimum 1-2 years' experience in a similar administration, customer service or human resources role.
• Strong written and verbal communication skills, with the ability to build relationships across diverse groups.
• Strong organisational skills and attention to detail, with the ability to maintain accurate records and manage multiple tasks simultaneously.
• Demonstrated strong capability to work independently, using initiative and taking ownership of tasks and outcomes.
• Proven ability to manage competing priorities and work effectively in a fast-paced environment.
• Comfortable using or quickly learning systems and tools, including workforce platforms and Microsoft Office (particularly Excel and PowerPoint).
• Experience using databases, with the ability to analyse and interpret data and produce accurate reports and insights.

Responsibilities

• Coordinate end-to-end workforce operations, including onboarding, training, scheduling, rostering, workforce tracking and tournament-time delivery.
• Manage workforce communications, including inbox management, stakeholder engagement, staff queries, issue resolution and workforce newsletters.
• Develop and maintain workforce documentation, training resources, policies, procedures and staff handbooks to support workforce readiness.
• Maintain accurate workforce records within the Tournament Management System, generate reports and validate data across multiple sources to support decision-making.
• Support workforce logistics, including accommodation and transport coordination, uniform distribution, deployment planning and workforce mobilisation activities.
• Collaborate with World Rugby workforce teams, functional area leaders and key stakeholders to support workforce planning, operational readiness and successful tournament delivery.

Skills

Admin experience

Customer service

HR experience

Communication

Organization

Independent work

Prioritization

MS Office

Excel

PowerPoint

Data analysis

Tools

Microsoft Office

Excel

PowerPoint

Databases

Job description

Rugby World Cup Australia 2027 seeks a Workforce Coordinator to support workforce operations for the 2027 tournament. Based in Sydney CBD, you’ll assist with onboarding, training, scheduling, communications, and documentation to ensure seamless tournament delivery and a great workforce experience.

You will coordinate with stakeholders, manage records in the Tournament Management System, and may travel to host cities for training and readiness checks.