Event Workforce Coordinator – Rugby World Cup 2027 (Sydney)

Rugby World Cup Limited; Sydney; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

Central CBD location

Wellbeing programs

Shower facilities

Team events

Job summary

Rugby World Cup Australia is seeking a Workforce Coordinator based in Sydney to support planning, onboarding and tournament-time delivery for Rugby World Cup 2027. Reporting to the Workforce & Uniforms Manager, you will coordinate end-to-end workforce operations and communications across multiple venues.

The role requires strong organisational skills, the ability to work with diverse stakeholders, and willingness to travel to host cities and overnight events as needed.

Qualifications

• Minimum 1–2 years' experience in a similar administration, customer service or HR role.
• Strong written and verbal communication; ability to engage diverse groups.
• Excellent organisational skills with attention to detail and data accuracy.
• Experience with databases and reporting; proficient with Excel/PowerPoint.
• Willingness to travel and work evenings or weekends as required.

Responsibilities

• Coordinate end-to-end workforce operations, including onboarding, training, scheduling, rostering, and tournament-time delivery.
• Manage workforce communications, inbox management, stakeholder engagement, staff queries, issue resolution and newsletters.
• Develop and maintain workforce documentation, training resources, policies, procedures and staff handbooks.
• Maintain accurate workforce records within the Tournament Management System; generate reports and validate data across sources.
• Support workforce logistics, including accommodation, transport coordination, uniform distribution, deployment planning and mobilisation activities.
• Collaborate with World Rugby workforce teams and stakeholders to support planning, readiness and delivery.

Skills

Workforce coordination

Stakeholder engagement

Planning & scheduling

Data reporting

Microsoft Office

Tools

Workforce platforms

Excel

PowerPoint

Job description

Rugby World Cup Australia is seeking a Workforce Coordinator based in Sydney to support planning, onboarding and tournament-time delivery for Rugby World Cup 2027. Reporting to the Workforce & Uniforms Manager, you will coordinate end-to-end workforce operations and communications across multiple venues.

The role requires strong organisational skills, the ability to work with diverse stakeholders, and willingness to travel to host cities and overnight events as needed.