Westfield Geelong - Security Officer

Trident Services Australia Pty; Geelong; On-site; AUD 58,000 - 70,000; Full time

Benefits offered by this job

Uniforms provided

Training and development

Career progression opportunities

Job summary

Westfield Geelong is seeking reliable, licensed Security Officers to join on a casual basis with genuine opportunities to progress into permanent roles. You’ll work in a fast-paced, high-profile retail environment, delivering exceptional customer service and responding to incidents alongside centre management.

Key responsibilities include frontline service, crowd management, monitoring safety, incident reporting, emergencies response, and supporting daily operations.

Qualifications

• Licensed Victorian Security Licence (Crowd Control & Monitoring) required.
• First Aid and CPR certificates required.
• CCTV monitoring experience preferred.
• Strong communication and customer service skills.
• Availability to work a 24/7 rotating roster.
• Professional presentation and physical fitness for the role.

Responsibilities

• Deliver frontline customer service.
• Respond to medical emergencies and security incidents.
• Monitor safety risks and complete incident reports.
• Assist with crowd management and conflict resolution.
• Support emergency response procedures and centre operations.

Skills

CCTV monitoring experience

Strong communication and customer

24/7 roster availability

Professional presentation

Education

Victorian Security Licence (Crowd Control & Monitoring)

First Aid Certificate

CPR Certificate

Job description

Security Officers | Westfield Geelong

We're seeking reliable, licensed Security Officers to join our team on a casual basis, with genuine opportunities to progress into permanent roles.

As a Security Officer at Westfield Geelong, one of Melbourne's premier retail destinations, you'll work in a fast-paced, high-profile environment where no two days are the same. You'll play a key role in maintaining a safe and welcoming centre, delivering exceptional customer service, responding to incidents, and supporting daily operations alongside centre management and emergency services.

Key Responsibilities

• Deliver exceptional front-line customer service
• Respond to medical emergencies and security incidents
• Monitor safety risks and complete incident reports
• Assist with crowd management and conflict resolution
• Support emergency response procedures and centre operations

What You'll Bring

• CCTV monitoring experience
• Current Victorian Security Licence (Crowd Control & Monitoring)
• Current First Aid and CPR Certificates
• Strong communication and customer service skills
• Availability to work a 24/7 rotating roster
• A professional presentation and ability to meet the physical demands of the role

Why Join Trident?

• Genuine pathways to permanent employment
• Stable hours and long-term career opportunities
• Uniforms provided
• Ongoing training and professional development
• Supportive and inclusive team culture
• Join a nationally recognised leader in integrated security services

About Trident

Trident Services Australia is a proudly Australian-owned provider of integrated security services across retail, commercial, and public sectors. We combine highly trained personnel, innovative technology, and exceptional customer service to deliver safe and secure environments for our clients.

Trident is an Equal Opportunity Employer. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and individuals from the diverse communities in which we operate.