SA Westfield CAS - Security Officer

Trident Services Australia Pty; Adelaide; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

Uniforms provided

Training and development

Pathways to permanent employment

Job summary

Trident Services Australia is seeking reliable Security Officers on a casual basis to join our team across South Australia. Positions available at Westfield West Lakes, Westfield Marion and Westfield Tea Tree Plaza.

You will maintain safety, assist customers, manage incidents and work with centre management. A 24/7 roster across multiple centres is expected, with pathways to permanent roles for high performers.

Qualifications

• Current SA Security Licence with Crowd Control function.
• Current First Aid and CPR certificates.
• Strong communication skills and customer service focus.
• Availability to work across a 24/7 rotating roster, including weekends and public holidays.
• High standard of presentation and professionalism.

Responsibilities

• Providing professional and friendly front-line customer service
• Responding to medical, emergency and security-related incidents
• Monitoring safety risks and reporting hazards or suspicious activity
• Supporting centre operations through crowd management and conflict de-escalation
• Assisting with emergency procedures and evacuation protocols

Skills

SA Security Licence (Crowd Control)

First Aid & CPR

Strong communication

Customer service

Roster flexibility

Job description

Security Officer | Westfield West Lakes, Westfield Marion and Westfield Tea Tree Plaza

We are currently seeking reliable and licensed Security Officers to join our team on a casual basis across South Australia. These opportunities offer genuine pathways to permanent roles for high-performing officers.
Opportunities are available across Westfield West Lakes, Westfield Marion and Westfield Tea Tree Plaza. Officers are generally rostered at the centre closest to home or most suitable where possible, while supporting a fast-paced retail environment within some of Adelaide's leading shopping destinations.

About the Role

As a Security Officer, you will play a key role in maintaining safety and supporting daily operations across these dynamic centres, assisting customers, managing incidents, and working closely with centre management and emergency services to ensure a safe and welcoming experience for all.

Key responsibilities include:

• Providing professional and friendly front-line customer service
• Responding to medical, emergency and security-related incidents
• Monitoring safety risks and reporting hazards or suspicious activity
• Supporting centre operations through crowd management and conflict de-escalation
• Assisting with emergency procedures and evacuation protocols

What You'll Need

• Current SA Security Licence with Crowd Control function
• Current First Aid and CPR certificates
• Strong communication skills and customer service focus
• Availability to work across a 24/7 rotating roster, including weekends and public holidays
• High standard of presentation and professionalism

Why Join Trident?

• Work across three major retail centres
• Be part of a supportive and established team
• Ongoing training and development opportunities
• All uniforms and equipment provided
• Pathways to permanent employment for the right candidates

About Trident

Trident Services Australia is a proudly Australian-owned company delivering professional security services across retail, commercial and airport environments. Known for combining safety with exceptional customer service, Trident provides tailored solutions through trained officers, innovative technology and a strong focus on safety and compliance.

Trident is an equal opportunity employer. We encourage applications from Aboriginal and Torres Strait Islander peoples, individuals with disabilities and members of the LGBTIQ+ community.