Security Supervisor | Westfield Marion

Trident Services Australia Pty; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Uniforms provided

Ongoing training

Career development opportunities

Job summary

Trident Services Australia is seeking an experienced Security Supervisor to lead the security team at Westfield Marion in Adelaide. This full-time role focuses on daily operations, staff development and delivering exceptional service to clients and the public.

You will work closely with centre management to ensure contractual compliance, incident management and ongoing performance improvements while maintaining a professional, customer-focused security presence.

Qualifications

• Minimum 3 years' experience in a supervisory or management role within security.
• Strong leadership, communication and interpersonal skills.
• Sound understanding of crowd management, emergency response and SA legislation.
• Current SA Security Licence (Crowd Control & Security Officer) and First Aid/CPR certification.
• Open Australian driver's licence and unrestricted working rights.

Responsibilities

• Support daily security operations to maintain a safe environment.
• Lead the security team and support performance improvements.
• Ensure compliance with site procedures and WHS requirements.
• Build strong relationships with centre management, clients and emergency services.
• Oversee incident reporting, risk assessments and documentation.
• Identify opportunities for continuous improvement in service delivery.
• Provide visible leadership and a professional security presence.

Skills

Leadership

Security operations

Customer service

Incident management

Tools

Incident management software

Job description

Security Supervisor | Westfield Marion

Trident Services Australia is seeking an experienced Security Supervisor to support the daily operations of a major retail security contract at Westfield Marion in Adelaide.

This is an exciting, full-time leadership opportunity for a motivated security professional who thrives in a fast-paced environment, enjoys developing high-performing teams and is passionate about delivering exceptional service to clients, retailers and the public.

Working closely with centre management and key stakeholders, you will help lead on-site security operations, support team performance and ensure service delivery meets client expectations and contractual requirements.

Position Details

• Location: Westfield Marion, Adelaide, SA

• Employment Type: Full-time

• Roster: Sunday to Thursday

Scheduled Hours:

• Sunday: 8:00 am – 5:30 pm

• Monday: 8:00 am – 5:00 pm

• Tuesday to Thursday: 2:00 pm – 11:00 pm

About the role:

You will be responsible for assisting with the day-to-day leadership and operational management of the security team, ensuring service delivery meets client expectations and contractual requirements.

• Supporting daily security operations to maintain a safe and secure environment.

• Supporting the training and ongoing development of team members.

• Ensuring compliance with site procedures, workplace health and safety requirements, and emergency response protocols.

• Building and maintaining strong working relationships with centre management, clients, stakeholders and emergency services.

• Overseeing incident reporting, risk assessments and operational documentation.

• Identifying opportunities for continuous improvement and maintaining high standards of service delivery.

• Providing visible leadership and promoting a professional, customer-focused security team.

About you:

You will bring proven leadership experience within the security industry and the ability to build strong relationships with clients and staff.

Essential requirements:

• Minimum 3 years' experience in a supervisory or management role within security

• Strong leadership, communication and interpersonal skills

• Sound understanding of crowd management, emergency response and South Australian legislation

• Current South Australian Security Licence (Crowd Control & Security Officer)

• Current First Aid and CPR certification

• Open Australian driver's licence and unrestricted working rights

• Confident with technology and incident management systems

Why join Trident?

• Supportive and inclusive team environment

• National organisation with long-term career opportunities

• All uniforms provided at no cost

• Ongoing training and professional development

• Stable, full-time employment

About Trident Services Australia

Trident Services is a proudly Australian-owned company providing professional security services across retail, commercial and public spaces. We are known for combining safety with outstanding customer service, delivering tailored solutions through highly trained officers, innovative technology and a strong focus on compliance.

Trident is an equal opportunity employer. We encourage applications from Aboriginal and Torres Strait Islander peoples, individuals with disabilities and members of the LGBTIQ+ community.