Westfield Tea Tree Plaza - Security Officer

Trident Services Australia Pty; Adelaide; On-site; AUD 52,000 - 78,000; Full time

Benefits offered by this job

Uniforms provided

Training & development

Career stability

Penalties & allowances

Job summary

Trident Services Australia Pty is seeking professional and licensed Security Officers to join our team at Westfield Tea Tree Plaza in Adelaide. Roles are full-time or part-time with a stable roster, providing a safe, welcoming retail environment.

You will monitor incidents, assist customers, and work with centre management and emergency services to maintain safety, while delivering front-line service and upholding high presentation standards.

Qualifications

• Current SA Security Licence with Crowd Control function.
• Current First Aid and CPR certificates.
• Strong communication skills and customer service focus.
• Availability to work across a 24/7 rotating roster, including weekends and public holidays.
• High standard of presentation and professionalism.

Responsibilities

• Providing professional and friendly front-line customer service.
• Responding to medical, emergency and security-related incidents.
• Monitoring safety risks and reporting hazards or suspicious activity.
• Supporting centre operations through crowd management and conflict de-escalation.
• Assisting with emergency procedures and evacuation protocols.

Skills

Security licence with crowd control

First Aid and CPR certificates

Communication skills

Customer service focus

Roster flexibility 24/7

Professional presentation

Job description

Security Officer | Westfield Tea Tree Plaza

Trident Services Australia is seeking professional and licensed Full-Time and Part-Time Security Officers to join our team at Westfield Tea Tree Plaza. These roles offer a stable, set roster and the opportunity to play an important part in maintaining a safe, welcoming, and customer-focused retail environment.

About the Role

As a Security Officer, you will play a key role in maintaining safety and supporting daily operations across these dynamic centres, assisting customers, managing incidents, and working closely with center management and emergency services to ensure a safe and welcoming experience for all.

Key responsibilities include:

• Providing professional and friendly front-line customer service
• Responding to medical, emergency and security-related incidents
• Monitoring safety risks and reporting hazards or suspicious activity
• Supporting centre operations through crowd management and conflict de-escalation
• Assisting with emergency procedures and evacuation protocols

What You'll Need:

• Current SA Security Licence with Crowd Control function
• Current First Aid and CPR certificates
• Strong communication skills and customer service focus
• Availability to work across a 24/7 rotating roster, including weekends and public holidays
• High standard of presentation and professionalism

Why Join Trident?

• Opportunity for long-term employment with a national security provider
• Be part of a supportive and established team
• Ongoing training and development opportunities
• All uniforms and equipment provided
• Award rates plus applicable penalties and allowances

About Trident

Trident Services Australia is a proudly Australian-owned company delivering professional security services across retail, commercial and airport environments. Known for combining safety with exceptional customer service, Trident provides tailored solutions through trained officers, innovative technology and a strong focus on safety and compliance.

Trident is an equal opportunity employer. We encourage applications from Aboriginal and Torres Strait Islander peoples, individuals with disabilities and members of the LGBTIQ+ community.