Warm Veterinary Receptionist (Part-Time)

VetPartners; Sydney; On-site; AUD 34,000 - 44,000; Part time

Job summary

Cremorne Veterinary Hospital is seeking a friendly, capable receptionist to join our long-standing, close‑knit team on a permanent part‑time basis.

As the first point of contact for clients and their pets, you will create a welcoming experience, manage calls and appointments, handle payments and support the day-to-day operations with the veterinary team. Formal qualifications are not essential, with veterinary or customer service backgrounds highly regarded.

Qualifications

• Some reception/administration experience is desirable.
• Strong customer service and communication skills are essential.
• Organised and reliable with the ability to manage priorities.
• Team player with a genuine interest in veterinary care.

Responsibilities

• Welcoming clients and patients with warmth and professionalism.
• Managing phone calls, appointments and general enquiries.
• Assisting with day-to-day reception and administrative tasks.
• Processing payments and managing client accounts.
• Communicating with the veterinary and nursing teams.
• Supporting the smooth running of the hospital.
• Providing compassionate customer service to clients and their pets.

Skills

Reception experience

Customer service

Communication skills

Team player

Calm under pressure

Interest in animal care

Job description

Cremorne Veterinary Hospital is seeking a friendly, capable receptionist to join our long-standing, close‑knit team on a permanent part‑time basis.

As the first point of contact for clients and their pets, you will create a welcoming experience, manage calls and appointments, handle payments and support the day-to-day operations with the veterinary team. Formal qualifications are not essential, with veterinary or customer service backgrounds highly regarded.