Veterinary Receptionist

Family Vet Centre; Albury City; In loco; AUD 40.000 - 54.000; Tempo pieno

Descrizione del lavoro

Family Vet Centre is seeking a friendly veterinary receptionist to join our team in Albury/Wodonga. Full time or part time roles available with weekend rotation. You will be the first point of contact for clients, manage bookings, greet pets, answer phones and process payments.

We value customer service, teamwork in a fast-paced environment, and a willingness to support the veterinary team. Prior reception or veterinary nursing experience is advantageous but not essential; training will be

Competenze

• Reception experience > 12 months
• Customer service experience > 12 months
• Veterinary Nursing experience would be an advantage but not essential
• Working in a high paced team environment

Mansioni

• Welcoming pets and their families, managing bookings, processing payments, answering phones and emails.
• Assisting with general administrative tasks such as admissions, discharges and daily banking.
• Facilitating excellent communication between our veterinary team and clients.
• Awareness and management of workflow.

Conoscenze

Reception experience

Customer service experience

Veterinary Nursing experience (adv)

Descrizione del lavoro

Veterinary Receptionist- full time or part time

Do you have a passion for excellent customer service and understand the importance of pets as part of the family? We are seeking a veterinary receptionist to join our dedicated team at Family Vet Centre.

About us

Our mission is to build relationships with families that enhance their pet’s lives through professional, compassionate, and high quality healthcare. We believe in being the voice for all pets. To have supportive relationships with staff to provide personal and professional development within a harmonious team dedicated to excellent customer service and a prosperous business.

Full time or part time position, including participation in the weekend rotation. Shifts are 9.5 hours on weekdays between 7.30am and 6.30pm, Saturdays 8.30am-4pm and Sundays 9am-2pm.

The successful applicant will be required to work in both our Albury, NSW & Wodonga, Victoria clinics.

Qualifications & experience

Reception experience > 12 months

Customer service experience > 12 months

Veterinary Nursing experience would be an advantage but not essential

Working in a high paced team environment

Tasks & responsibilities

An understanding of the important role pets play in their families is vital to this position.

Working as part of our team to deliver outstanding customer service.

Facilitating excellent communication between our veterinary team and clients.

Awareness and management of workflow.

Welcoming pets and their families, managing bookings, processing payments, answering phones and emails.

Assisting with general administrative tasks such as admissions, discharges and daily banking.