Veterinary Front Desk & Client Services Specialist

Morisset & Charmhaven Vet Hospitals; Central Coast Council; On-site; AUD 45,000 - 60,000; Full time

Job summary

Morisset & Charmhaven Vet Hospitals in Charmhaven, NSW 2263, is seeking a dedicated and professional Receptionist to join our team. This full-time role involves welcoming clients and their pets, managing the reception desk, booking appointments, processing payments, and maintaining accurate records.

You will support veterinary staff during busy periods and provide information on services and pricing. A compassionate, customer-focused approach is essential to our client experience.

Qualifications

• Previous client-facing reception experience, ideally in a veterinary practice or healthcare environment.
• Excellent communication skills, both verbal and written.
• Proficiency with practice management software and basic computer tasks.
• Ability to manage multiple tasks with accuracy and attention to detail.

Responsibilities

• Greet clients and their pets in a warm, professional manner upon arrival.
• Answer phones, direct calls, and take messages accurately.

Skills

Client-facing

Communication skills

Organisation

Multitasking

Empathy

Professionalism

Tools

Practice management software

MS Office

Job description

Morisset & Charmhaven Vet Hospitals in Charmhaven, NSW 2263, is seeking a dedicated and professional Receptionist to join our team. This full-time role involves welcoming clients and their pets, managing the reception desk, booking appointments, processing payments, and maintaining accurate records.

You will support veterinary staff during busy periods and provide information on services and pricing. A compassionate, customer-focused approach is essential to our client experience.