Waiting List Administrator – Healthcare Admin (1.6 FTE)

St Vincent's Health Australia; Melbourne; On-site; AUD 66,000 - 73,000; Full time

Benefits offered by this job

Salary packaging – increase take home

Wellbeing initiatives

Fitness Passport access

Professional development opportunities

Foundation discounts

Job summary

St Vincent's Health Australia is seeking a Waiting List Officer to manage the Planned Surgery Waiting List from a clerical perspective in line with DHHS policy. You will support the Surgical Liaison Nurses to ensure patients are prepared for their planned procedures and efficiently handle waiting list forms and PAS updates.

Responsibilities include contacting patients, scheduling admissions, and coordinating pre-admission clinics and investigations.

Qualifications

• Experience in administration in a healthcare setting.
• Experience using patient administration systems (PAS).
• Proficiency with Microsoft Office including Outlook, Word and Excel.
• Desirable: Endoscopy clerical experience.

Responsibilities

• Receive and process waiting list forms from clinics and other areas within DHHS policy deadlines.
• Accurately create, record and update the Waiting List Screen on PAS.
• Contact patients and schedule admissions for procedures.
• Schedule appointments including pre-admission and anaesthetic clinics and related investigations.
• Coordinate care from waitlist to scheduling per policy.

Skills

Healthcare administration

Patient management knowledge

Microsoft Office

Criminal history check

Endoscopy clerical experience

Tools

PAS (Patient Administration System)

Job description

St Vincent's Health Australia is seeking a Waiting List Officer to manage the Planned Surgery Waiting List from a clerical perspective in line with DHHS policy. You will support the Surgical Liaison Nurses to ensure patients are prepared for their planned procedures and efficiently handle waiting list forms and PAS updates.

Responsibilities include contacting patients, scheduling admissions, and coordinating pre-admission clinics and investigations.