Volunteer Coordinator

Central Queensland Hospital and Health Service; Rockhampton Regional; On-site; AUD 73,000 - 77,000; Full time

Benefits offered by this job

Professional development opportunities

Discounted onsite parking

Private health insurance

Job summary

Central Queensland Hospital and Health Service is seeking a capable leader to manage Rockhampton Hospital's volunteer service, coordinating day-to-day operations, rostering, supervision and placement of volunteers across clinical and support areas.

You will recruit, onboard and train volunteers, ensuring they meet Queensland Health requirements, and work with multidisciplinary teams to develop programs that respond to patient and staff needs.

Qualifications

• Exceptional people skills and the ability to communicate clearly with patients, staff and volunteers.
• Confident leadership experience, including recruitment, onboarding and supervision.
• Strong organisational and problem-solving skills with the ability to work independently.
• Collaborative approach to build relationships across multidisciplinary teams.
• Quality-focused and proactive with a drive to improve volunteer services.

Responsibilities

• Lead Rockhampton Hospital's volunteer service, coordinating day-to-day operations, rostering, supervision and placement of volunteers across clinical and support areas.
• Recruit, onboard and train volunteers, ensuring they meet Queensland Health requirements.
• Work with multidisciplinary teams to identify new opportunities for volunteers and develop programs.
• Drive growth and development of volunteering across CQHHS and advise clinical and executive teams.

Job description

Central Queensland Hospital and Health Service – Rockhampton QLD

Rockhampton Hospital is a 305-bed major referral hospital for Central Queensland, providing specialist care to patients from across the region and supporting rural facilities including Gladstone, Emerald, Yeppoon and Biloela. With a new integrated cancer care facility featuring state-of-the-art equipment, the hospital offers a broad range of specialist services across emergency medicine, surgery, medicine, paediatrics, mental health, intensive care, maternity and more. With accreditation across multiple medical specialties, including newly accredited Emergency Medicine training, Rockhampton offers excellent opportunities to develop specialist skills while building a rewarding regional career.

About us:

Rockhampton Hospital is a 305-bed major referral hospital for Central Queensland, providing specialist care to patients from across the region and supporting rural facilities including Gladstone, Emerald, Yeppoon and Biloela. With a new integrated cancer care facility featuring state-of-the-art equipment, the hospital offers a broad range of specialist services across emergency medicine, surgery, medicine, paediatrics, mental health, intensive care, maternity and more. With accreditation across multiple medical specialties, including newly accredited Emergency Medicine training, Rockhampton offers excellent opportunities to develop specialist skills while building a rewarding regional career.

About the role:

• Lead Rockhampton Hospital's volunteer service, coordinating the day-to-day operations, rostering, supervision, support and placement of volunteers across clinical and support areas.
• Recruit, onboard and train volunteers, ensuring they are appropriately matched to roles and meet all mandatory Queensland Health requirements.
• Work closely with multidisciplinary teams to identify new opportunities for volunteers and develop programs that respond to the needs of patients, staff and the hospital.
• Drive the growth and development of volunteering across CQHHS, providing advice to clinical and executive teams, supporting Chaplaincy and Spiritual Care services, and identifying opportunities to improve and expand the volunteer experience.

About you:

• Exceptional people skills, with the ability to communicate clearly, professionally and diplomatically with patients, staff and volunteers.
• Confident leadership experience, including recruitment, selection, onboarding, supervision and supporting others to succeed.
• Strong organisational and problem-solving skills, with the initiative to work independently, juggle competing priorities and deliver to deadlines.
• A collaborative approach, with the ability to build relationships, negotiate and advocate effectively across multidisciplinary teams, the wider organisation and external partners.
• Quality-focused and proactive, with the ability to independently plan, implement and evaluate service improvements that strengthen volunteer services and outcomes.

What we offer:

Total monthly remuneration value of up to $6,893 p.m. is comprised of:

• An hourly rate between $47.41 - $52.23 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits:

• Ongoing Professional Development and Education Opportunities
• Discounted onsite parking, health insurance and gym memberships
• Staff health and wellbeing programs and social club
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental LeaveEmployee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Applications close: Thursday, 17 September 2026