Administration Officer (Cardiac Catheterisation Laboratory)

Central Queensland Hospital and Health Service; Rockhampton Regional; On-site; AUD 78,000 - 101,000; Full time

Benefits offered by this job

Ongoing Professional Development and E

Flexible Work-Life Balance

Paid Parental Leave

Employee Assistance Program (EAP)

Discounted Private Health Insurance

Fitness Passport

Job summary

Rockhampton Hospital, part of Central Queensland Hospital and Health Service, is seeking a skilled administrative professional to coordinate waitlists, manage bookings, and support day-to-day patient administration. The role requires handling confidential records and providing a patient-centered service in a busy healthcare setting.

Experience with electronic patient records and systems like HBCIS is preferred, with attention to detail, strong communication, and the ability to work across

Qualifications

• Experience or ability to learn electronic patient records and systems such as HBCIS, QUEUE Manager or Patient Flow.
• Strong attention to detail and accuracy in record keeping.
• Effective communication with patients, families and clinicians.

Responsibilities

• Coordinate specialist waitlists and appointments — manage bookings, cancellations and rescheduling in line with clinical requirements and service targets.
• Maintain accurate patient records — ensure information is current, confidential and correctly recorded across systems including HBCIS.
• Provide high-quality administrative support — manage reception, correspondence, enquiries, records and day-to-day patient administration.
• Deliver a professional, patient-focused service — communicate effectively with patients, families, clinicians, referrers and other stakeholders.
• Keep the service running smoothly — prioritise competing demands, work autonomously, meet deadlines and contribute to quality improvement and education initiatives.

Skills

Patient administration

Attention to detail

Communication skills

Time management

Tools

HBCIS

QUEUE Manager

Patient Flow

Job description

Rockhampton Hospital is Central Queensland's major regional referral centre, delivering a broad range of specialist and acute healthcare services across areas including Emergency, Cardiology, Renal Medicine, Surgery, Paediatrics, Intensive Care, Mental Health and Women's Health.

With a newly developed, well-equipped Cardiology Department and visiting specialists from tertiary hospitals across Queensland, the hospital offers a collaborative environment where expertise is shared and professional development is encouraged. It's an exciting setting to build your skills, work alongside experienced specialists and be part of delivering increasingly advanced healthcare across the region.

About the role:

• Coordinate specialist waitlists and appointments — manage bookings, cancellations and rescheduling in line with clinical requirements and service targets.
• Maintain accurate patient records — ensure information is current, confidential and correctly recorded across systems including HBCIS.
• Provide high-quality administrative support — manage reception, correspondence, enquiries, records and day-to-day patient administration.
• Deliver a professional, patient-focused service — communicate effectively with patients, families, clinicians, referrers and other stakeholders.
• Keep the service running smoothly — prioritise competing demands, work autonomously, meet deadlines and contribute to quality improvement and education initiatives.

About you:

• Confidently manage waitlists, appointments, correspondence, records and competing priorities in a busy healthcare setting.
• Experience or ability to learn electronic patient records and systems such as HBCIS, QUEUE Manager or Patient Flow, with exceptional attention to detail.
• Communicate professionally and sensitively with patients, families, clinicians, referrers and other stakeholders across multiple channels.
• Use sound judgement, manage competing demands and keep services running smoothly with minimal supervision.

What we offer:

Total remuneration value of up to $101,073 p.a. is comprised of:

• An hourly rate between $40.17 - $44.67 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits:

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

Applications close: Monday, 21 September 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

This position will be filled in accordance with Queensland Public Health Sector (QUEENSLAND HEALTH) CERTIFIED AGREEMENT (No. 12) 2025.