Administration Officer (Cardiology)

Central Queensland Hospital and Health Service; Rockhampton Regional; On-site; AUD 55,000 - 61,000; Full time

Benefits offered by this job

Professional development

Flexible work-life balance

Paid parental leave

Employee assistance program

Job summary

Central Queensland Hospital and Health Service is seeking an organised administrator to provide frontline reception and support across patient and staff inquiries. You will coordinate appointments, transfers and patient movements while assisting clinical teams with documentation and system updates.

Ideal candidates are proficient in Outlook, Word and Excel, comfortable with hospital information systems and able to prioritise competing demands in a patient-focused environment.

Qualifications

• Highly organised and able to manage competing priorities.
• Proficient with Outlook, Word and Excel and hospital systems.
• Ability to interpret patient information and medical records.

Responsibilities

• Provide frontline support to patients, visitors and staff, handling enquiries and reception.
• Coordinate patient flow: appointments, transfers, discharges, transport and movements.
• Support nursing and medical teams with admin tasks, documentation and reporting.
• Manage patient information and hospital systems, data entry and scheduling.
• Work independently, prioritise demands and maintain a patient-focused service.

Skills

Highly organised

Tech savvy

Medical terminology

Communication & teamwork

Administrative tasks

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

About us

Rockhampton Hospital is a 305-bed major referral hospital and the specialist hub for Central Queensland, supporting patients from across the region and surrounding rural communities. With state-of-the-art facilities and integrated cancer care, it offers a broad range of specialist services including Emergency, ICU, Cardiology, Paediatrics, Surgery, Psychiatry, Rehabilitation and more.

It's also a strong education and career development hub, with university partnerships, an active Medical Education Unit and accredited training across multiple specialties. With a focus on “growing our own” workforce, clinicians have excellent opportunities to develop their skills, train and progress their careers while working in a major regional hospital.

About the role

• Provide frontline support to patients, visitors and staff, managing enquiries, phone calls and reception services.


• Coordinate patient flow by organising appointments, transfers, discharges, transport and patient movements.


• Support nursing and medical teams with administrative tasks, documentation, reporting and patient record management.


• Manage patient information and hospital systems, including data entry, financial information, scheduling and updating records.


• Work independently and prioritise competing demands, ensuring an efficient, professional and patient-focused service.

About you

• Highly organised and self-motivated: Strong prioritisation skills, able to work autonomously and manage competing demands.


• Confident with technology: Proficient in Microsoft Outlook, Word and Excel, with the ability to quickly learn hospital information systems.


• Strong administrative & medical knowledge: Able to interpret patient information and medical records, with the capacity to quickly develop knowledge of medical terminology.


• Excellent communication and teamwork: Works effectively within multidisciplinary teams and communicates professionally and sensitively with patients, staff and the public.

What we offer

Total monthly remuneration value of up to $8,423 p.m. is comprised of:

• An hourly rate between $40.17 - $44.67 p.h.


• 12.75% employer superannuation contribution


• 17.5% leave loading

Additional Benefits

• Ongoing Professional Development and Education Opportunities


• Flexible Work-Life Balance and Variety


• Generous Salary Sacrificing Options


• Paid Parental Leave


• Employee Assistance Program (EAP)


• Discounted Private Health Insurance


• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

For assistance

• Contact [e-mail]


• Quote the Job Ad Reference (JAR) RK6I691790

Applications close: Sunday, 20 September 2026

#Rockhampton

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.