Administration Officer (Cardiology)

Queensland Government; Rockhampton Regional; On-site; AUD 84,000 - 93,000; Full time

Benefits offered by this job

Ongoing Professional Development and 0

Flexible Work-Life Balance and Variety

Generous Salary Sacrificing Options

Paid Parental Leave

Employee Assistance Program (EAP)

Discounted Private Health Insurance

Fitness Passport

Job summary

Rockhampton Hospital, part of the Queensland Government, is seeking a customer-focused administrator to provide frontline support to patients, visitors and staff. You will manage enquiries, process appointments, transfers and discharges, and assist clinical teams with documentation and record keeping.

This role requires strong organisational skills, comfort with hospital IT systems and the ability to work autonomously in a busy, multidisciplinary environment.

Qualifications

• Demonstrated organisational and prioritisation skills.
• Proficient with Outlook, Word and Excel; able to learn hospital systems.
• Able to interpret patient information and medical records, with basic terminology knowledge.

Responsibilities

• Provide frontline support to patients, visitors and staff, managing enquiries, phone calls and reception services.
• Coordinate patient flow by organising appointments, transfers, discharges, transport and patient movements.
• Support nursing and medical teams with administrative tasks, documentation, reporting and patient record management.
• Manage patient information and hospital systems, including data entry, financial information, scheduling and updating records.
• Work independently and prioritise competing demands, ensuring an efficient, professional and patient-focused service.

Skills

Organisational skills

Prioritisation

Tech proficiency

Medical terminology

Communication & teamwork

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

About us

Rockhampton Hospital is a 305-bed major referral hospital and the specialist hub for Central Queensland, supporting patients from across the region and surrounding rural communities. With state-of-the-art facilities and integrated cancer care, it offers a broad range of specialist services including Emergency, ICU, Cardiology, Paediatrics, Surgery, Psychiatry, Rehabilitation and more. It's also a strong education and career development hub, with university partnerships, an active Medical Education Unit and accredited training across multiple specialties. With a focus on “growing our own” workforce, clinicians have excellent opportunities to develop their skills, train and progress their careers while working in a major regional hospital.

About the role

• Provide frontline support to patients, visitors and staff, managing enquiries, phone calls and reception services.
• Coordinate patient flow by organising appointments, transfers, discharges, transport and patient movements.
• Support nursing and medical teams with administrative tasks, documentation, reporting and patient record management.
• Manage patient information and hospital systems, including data entry, financial information, scheduling and updating records.
• Work independently and prioritise competing demands, ensuring an efficient, professional and patient-focused service.

About you

Highly organised and self-motivated: Strong prioritisation skills, able to work autonomously and manage competing demands.

Confident with technology: Proficient in Microsoft Outlook, Word and Excel, with the ability to quickly learn hospital information systems.

Strong administrative & medical knowledge: Able to interpret patient information and medical records, with the capacity to quickly develop knowledge of medical terminology.

Excellent communication and teamwork: Works effectively within multidisciplinary teams and communicates professionally and sensitively with patients, staff and the public.

What we offer

Total monthly remuneration value of up to $8,423 p.m. is comprised of:

An hourly rate between $40.17 - $44.67 p.h.12.75% employer superannuation contribution17.5% leave loading

Additional Benefits:Ongoing Professional Development and Education OpportunitiesFlexible Work-Life Balance and VarietyGenerous Salary Sacrificing OptionsPaid Parental LeaveEmployee Assistance Program (EAP)Discounted Private Health InsuranceFitness Passport

Vaccine Preventable Diseases (VPD) requirements:It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

Applications close: Sunday, 20 September 2026#Rockhampton