Veterinary Receptionist

Warner Vet; Brisbane; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance discounts

Gym access

Wellbeing program

Staff pet accounts

Paid Parental Leave

Team outings

Job summary

Warner Vet in Brisbane is seeking a friendly receptionist to be the first point of contact for clients and patients. You will welcome callers, provide professional service, and support daily administration to keep the Practice running smoothly.

The role emphasizes organisational skills, clear communication, independent initiative, and reliability. Prior experience in a reception or customer service role is highly regarded, with opportunities to grow within a supportive team.

Qualifications

• Previous success in receptionist or customer service position.
• Strong organisation and time management skills.
• Excellent communication skills, able to adapt your communication style to your audience and the situation.
• Ability to work independently and take initiative.
• A reliable dedicated approach, taking pride in your work and always looking to support your team.

Responsibilities

• Answer incoming calls and welcome clients and patients providing friendly and professional service.
• Provide general administration support across the Practice.
• Coordinate veterinary team appointments and other scheduling activities.
• Support the veterinary team with a variety of day-to-day tasks to keep the Practice running smoothly.

Skills

Organisation

Time management

Communication

Independence

Reliability

Job description

About Us

For over 20 years, Warner Vet has been a trusted part of the Moreton Bay community, delivering high-quality care backed by a modern, purpose-built hospital, loyal clients, and a supportive team culture.

A collaborative, engaged and supportive team, ready to help and share knowledge;

Modern facilities and equipment. We have recently added 4 new anaesthetic machines, new monitoring equipment along with all new computers and scrubs!

A positive culture focused on learning, teamwork and fun.

Your Role

Make a meaningful impact, being the first point of call for our loyal clients and loved patients.

• Answer incoming calls and welcome clients and patients providing friendly and professional service;
• Provide general administration support across the Practice;
• Coordinate veterinary team appointments and other scheduling activities;
• Support the veterinary team with a variety of day-to-day tasks to keep the Practice running smoothly.

About You

A friendly, caring and dependable individual, you will be motivated by providing an exceptional level of service to everyone you interact with.

Previous success in a receptionist or customer service position will be highly regarded:

• Strong organisation and time management skills, able to multi-task;
• Excellent communication skills, enjoying interacting with others and able to adapt your communication style to your audience and the situation;
• Ability to work independently and take initiative;
• A reliable dedicated approach, taking pride in your work and always looking to support your team.

Experience in a Veterinary setting highly regarded but not essential.

Team and Benefits

• Discounts on health insurance, gyms and fitness facilities, access to our wellbeing program (free wellbeing support, mental health resources and financial advice), staff pet accounts;
• Paid Parental Leave in addition to government entitlements;
• Exceptional Team Environment: Supportive team that thrives on strong bonds, shared experiences, and regular outings to keep morale high.

We look forward to welcoming you to our team!