Veterinary Receptionist

One Vet PTY LTD; Blacktown; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

4-day week off

Award wage

Professional development

Staff discounts

Modern hospital

Meaningful work

Job summary

Family Vets Western Sydney in Blacktown requires a friendly receptionist to warmly greet clients and their pets, answer calls, and manage appointments with confidence.

You will process payments, explain quotes, and support vets and nurses to maintain a smoothly running hospital. The role demands empathy, strong communication, and calm multitasking in a fast-paced setting.

Qualifications

• Previous reception experience is essential.
• Veterinary experience is highly regarded.
• Friendly, empathetic and genuinely love animals.
• Strong communication skills, both in person and over the phone.
• Able to multitask and stay calm in a fast-paced environment.
• A true team player with a positive, can-do attitude.
• Reliable and confident using computers and practice software.

Responsibilities

• Greeting clients and their pets with warmth and confidence
• Answering phones and managing appointments, admissions and discharges
• Processing payments and clearly explaining quotes and invoices
• Supporting vets and nurses to keep the hospital running smoothly
• Offering compassion and support to clients during emotional moments
• Handling general admin and client enquiries

Skills

Reception exp

Vet exp

Communication

Multitasking

Team player

Empathy

Computer skills

Tools

Practice software

Job description

Key responsibilities

Greeting clients and their pets with warmth and confidence

Answering phones and managing appointments, admissions and discharges

Processing payments and clearly explaining quotes and invoices

Supporting vets and nurses to keep the hospital running smoothly

Offering compassion and support to clients during emotional moments

Handling general admin and client enquiries

About you

Previous reception experience is essential

Veterinary experience is highly regarded

Friendly, empathetic and genuinely love animals

Strong communication skills, both in person and over the phone

Able to multitask and stay calm in a fast-paced environment

A true team player with a positive, can-do attitude

Reliable and confident using computers and practice software

About us

Family Vets Western Sydney is a young, energetic team who genuinely look out for one another. Our culture is accepting, inclusive and supportive. We are a dynamic Blacktown hospital with a modern, well-equipped facility.

A supportive, inclusive and friendly young team

Benefits

• 4-day work week with a rostered weekday off
• Award wage
• Ongoing professional development and career growth
• Staff discounts on pet care and products
• A modern, well-equipped hospital
• Meaningful work that makes a real difference