Full time Receptionist

Vets Central; Townsville City; Presencial; AUD 50.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Birthday cake

Mental Health First Aid workplace

Novated vehicle leasing

Fitness Passport

Employee discounts

Supportive team

Descripción de la vacante

Vets Central in Townsville, Far North Queensland, is seeking a friendly Veterinary Receptionist to be the first point of contact for clients, in person and on the phone.

This full-time role is 4 days per week, 7:15am–5:15pm, with a supportive team and a strong emphasis on work-life balance.

Formación

• Previous experience in a customer facing and/or reception role within the animal industry/clinic environment is ideal.
• Bonus if you have Veterinary Nursing qualifications or previous experience working as a Veterinary Nurse but this is not essential.
• Exceptional communication skills to build relationships with clients.
• Empathetic, caring person who advocates for patients.
• Self-motivated and capable of working unsupervised.
• Ability to manage a busy appointment schedule & assist with reception administration tasks.

Responsabilidades

• Provide high-quality client experience in person and over the phone.
• Manage busy appointment schedule and reception administration tasks.
• Support a fast-paced yet rewarding team environment.

Conocimientos

Customer service

Reception experience

Communication skills

Team player

Educación

Veterinary nursing qualifications (bonus)

Descripción del empleo

We are a passionate, easy-going veterinary team in beautiful Townsville, delivering top-notch care for our furry friends. From soft tissue surgeries to dentals, ultrasounds and more, our clinic has the gear, the skills, and the drive for excellence.

Our days start with a morning catch-up, are powered by snacks, and every birthday comes with cake! We’re a fun, social bunch who love a laugh, catch up outside of work, and live life to the fullest in beautiful Far North Queensland. With no set weekend work or after-hours responsibilities, you can enjoy a true work-life balance!

We’re on the lookout for a hard-working legend with great banter. If you are passionate about high standard veterinary care and great company, we’d love to meet you!

We are currently seeking a Veterinary Receptionist to join our wonderful team on a full-time basis (4 days per week, 7:15am - 5:15pm). Our receptionist is the first point of contact for all our valued clients so providing a high-quality client experience in person and over the phone is of the utmost importance to us. This is a fantastic opportunity for a star receptionist that is keen to work in a fast-paced yet rewarding atmosphere with a remarkable team.

Our Ideal Candidate:

• Previous experience in a customer facing and/or reception role within the animal industry/ clinic environment is ideal. Bonus if you have Veterinary Nursing qualifications or previous experience working as a Veterinary Nurse but this is not essential.
• Someone that has exceptional communication skills to build relationships with our clients.
• An empathetic, caring person that always advocates for their patients.
• A person that will work well within our tight-knit team but that is also self-motivated and capable of working unsupervised.
• An eye for detail, a good work ethic and a willingness to keep learning and improving both themselves and the practice.
• The ability to manage a busy appointment schedule & assist with reception administration tasks.

What’s on offer:

• Friendship, challenge, support, fun, diversity, and satisfaction
• Stable and permanent position
• Birthday cake of your choosing on your birthday!!
• Mental Health & Wellbeing are a priority, and we understand that work life balance is vital. Vets Central are accredited in being recognised as a ‘Skilled Mental Health First Aid®’ workplace
• Novated vehicle leasing options.
• Fitness Passport Membership options.
• Flare HR Perks & discounts on everyday expenses including groceries, electronics, entertainment, fuel, restaurants, fashion brands and more
• We have a remarkable team of passionate, dedicated vets & nurses who will always have your back and are ready to assist when needed
• Access to a wide support network with like-minded professionals