Veterinary Front Desk Specialist (Full/Part‑Time)

Family Vet Centre; Albury City; On-site; AUD 40,000 - 54,000; Full time

Job summary

Family Vet Centre is seeking a friendly veterinary receptionist to join our team in Albury/Wodonga. Full time or part time roles available with weekend rotation. You will be the first point of contact for clients, manage bookings, greet pets, answer phones and process payments.

We value customer service, teamwork in a fast-paced environment, and a willingness to support the veterinary team. Prior reception or veterinary nursing experience is advantageous but not essential; training will be

Qualifications

• Reception experience > 12 months
• Customer service experience > 12 months
• Veterinary Nursing experience would be an advantage but not essential
• Working in a high paced team environment

Responsibilities

• Welcoming pets and their families, managing bookings, processing payments, answering phones and emails.
• Assisting with general administrative tasks such as admissions, discharges and daily banking.
• Facilitating excellent communication between our veterinary team and clients.
• Awareness and management of workflow.

Skills

Reception experience

Customer service experience

Veterinary Nursing experience (adv)

Job description

Family Vet Centre is seeking a friendly veterinary receptionist to join our team in Albury/Wodonga. Full time or part time roles available with weekend rotation. You will be the first point of contact for clients, manage bookings, greet pets, answer phones and process payments.

We value customer service, teamwork in a fast-paced environment, and a willingness to support the veterinary team. Prior reception or veterinary nursing experience is advantageous but not essential; training will be