Part-Time Veterinary Front Desk Pro

Boronia Veterinary Clinic; Melbourne; On-site; AUD 30,000 - 41,000; Part time

Job summary

Boronia Veterinary Clinic and Animal Hospital in Melbourne is seeking a friendly part-time Receptionist to greet clients, manage bookings, and deliver outstanding customer service. You will be the first point of contact for owners visiting our busy practice.

Key duties include answering phones, handling emails, processing appointment requests, and keeping the reception area tidy. Availability for up to 3 afternoon/evenings per week and occasional weekend shifts with penalty rates.

Qualifications

• Experience in reception and customer service (essential).
• Experience in a medical or veterinary setting (advantage).
• Excellent communication and interpersonal skills.
• Strong time management and organisational skills.
• Ability to multitask and work under pressure.
• Compassionate, professional manner when supporting clients.
• Availability for up to 3 afternoon/evenings per week and weekend rotation (penalty rates apply).

Responsibilities

• Liaise and greet clients when they arrive.
• Efficiently managing multiple incoming phone calls.
• Booking appointments and handling client inquiries.
• Performing clerical tasks, including managing emails and medical record requests.
• Keeping the reception area organised and presentable at all times.
• Providing exceptional customer service to all clients.

Skills

Reception & customer service

Strong communication

Time management

Multitasking

Team oriented

Job description

Boronia Veterinary Clinic and Animal Hospital in Melbourne is seeking a friendly part-time Receptionist to greet clients, manage bookings, and deliver outstanding customer service. You will be the first point of contact for owners visiting our busy practice.

Key duties include answering phones, handling emails, processing appointment requests, and keeping the reception area tidy. Availability for up to 3 afternoon/evenings per week and occasional weekend shifts with penalty rates.