Veteran Benefits Claims Advocate

RSL LifeCare; Windsor; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Tax benefits

Staff discounts

Fitness Passport

Leave loading

Positive impact

Job summary

RSL LifeCare is seeking a dedicated Claims Advisor to support Defence personnel and their families at the Hawkesbury Veteran & Family Hub. You will guide clients through pensions and benefits claims, offering compassionate, practical assistance throughout the government application process.

Join a not-for-profit organisation committed to veterans and their families, with training toward compensation accreditation and opportunities to build meaningful community impact.

Qualifications

• Experience or willingness to work towards Compensation Advocate accreditation.
• Ability to understand defence-related illnesses and conditions.

Responsibilities

• Guide current and former Defence personnel and their families through the claims process.
• Provide guidance with applications to government departments to achieve the best outcomes.
• Build strong internal and external relationships to support claim outcomes.

Skills

Empathy

Communication

Relationship-building

Problem solving

Job description

RSL LifeCare is seeking a dedicated Claims Advisor to support Defence personnel and their families at the Hawkesbury Veteran & Family Hub. You will guide clients through pensions and benefits claims, offering compassionate, practical assistance throughout the government application process.

Join a not-for-profit organisation committed to veterans and their families, with training toward compensation accreditation and opportunities to build meaningful community impact.