Veteran Benefits Navigator & Claims Advisor

RSL LifeCare; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Tax benefits

Staff discounts

Fitness Passport

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Job summary

RSL LifeCare is seeking a dedicated Claims Advisor to join our Hawkesbury Veteran & Family Hub team. You will guide Defence personnel and their families through pensions and benefits claims, assisting throughout the government application processes with empathy and a commitment to achieving optimal outcomes.

The role emphasises building relationships, strong communication, and a willingness to pursue accreditation as a Compensation Advocate with provided training.

Qualifications

• Empathy and ability to understand defence-related illnesses and conditions.

Responsibilities

• Provide guidance and support to current and former Defence personnel and their families navigating claims, including pensions and benefits.
• Assist applicants through the government department processes to achieve the best outcomes.

Job description

RSL LifeCare is seeking a dedicated Claims Advisor to join our Hawkesbury Veteran & Family Hub team. You will guide Defence personnel and their families through pensions and benefits claims, assisting throughout the government application processes with empathy and a commitment to achieving optimal outcomes.

The role emphasises building relationships, strong communication, and a willingness to pursue accreditation as a Compensation Advocate with provided training.