Transport Coordinator

Carroll Group AUS; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Job summary

Carroll Group Aus. in South East Queensland seeks a Transport Coordinator to lead day-to-day freight operations, booking with providers, coordinating with drivers, and monitoring fleet utilisation to meet client needs.

This role requires at least 5 years in a similar transport role, strong knowledge of fatigue management, Dangerous Goods, NHVL regulations, and a customer-focused mindset. You will work with our local systems to ensure accuracy and safety.

Qualifications

• Minimum 5 years’ experience in a similar role with proven records and references.
• Sound knowledge of fatigue management as it pertains to the Transport Industry.
• Knowledge of Dangerous Goods regulations.
• Knowledge of NHVL Mass and dimensions regulations.
• Strong customer service orientation – understanding and delivering value to clients.
• Knowledge of personnel and operational requirements for training and compliance.
• Ability to consider a wide range of internal and external factors when solving problems.
• Strong written and verbal communication skills.
• Team oriented and collaborative in a fast-paced environment.
• Creative and innovative in delivering services that meet client requirements.

Responsibilities

• Supervise daily activities to ensure safety and efficiency.
• Compile loads to maximise transport efficiency.
• Organise equipment to cover orders within required timeframes.
• Ensure equipment, procedures and controls comply with customer standards.
• Ensure compliance with fatigue management and regulatory requirements.
• Report service failures or damage and implement corrective actions.
• Maintain clear communication with customers for contingency planning.
• Update local systems (TMS) accurately at entry time.
• Prepare notes for invoicing within 1 business day of delivery.

Skills

5+ years exp in transport role

Fatigue management knowledge

Dangerous Goods knowledge

NHVL Mass and dimensions knowledge

Customer service orientation

Team player

Analytical skills

Strong communication

Job description

Carroll Group Aus. is a family owned and operated business based in South East Queensland offering Nationwide coverage of all modes of transport of all goods. Founded in 2017, Carroll Group Aus. has grown into a trusted business partner, delivering end-to-end supply chain solutions to a wide range of clientele. With a Facility in Lytton and Berrinba, Carroll Group Aus. delivers a full supply chain management service to the Construction, Oil & Gas and Renewables markets.

We are looking for a Transport Coordinator to help lead the business through the next chapter of growth.

PURPOSE OF THE ROLE.

Reporting to the Transport Manager, the Transport Coordinator is responsible for day-to-day operations, ensuring all freight tasks are carried out in an effective and efficient manner. The tasks will encompass (but not limited to), booking of freight with transport service providers (contractors), working with internal systems to ensure accuracy and efficiency. Liaising with contractors and company drivers to ensure service levels and standards are met. Managing bookings and fleet utilisation for company fleet and contactors alike.

PRIMARY RESPONSIBILITIES AND OUTPUTS.

Supervise daily activities of Carroll Group Aus to ensure that all work is performed safely, efficiently and in accordance with all procedures.

Compile load to ensure the most efficient us of transport.

Organise equipment to cover all orders and requests withing required time frames as required buy the client.

Ensure that all equipment and procedures comply with customer standards.

Ensure compliance with fatigue management, load restraint and other legislative requirements.

Ensure that all instances of service failure or loss or damage of goods are reported to Transport Manager immediately and develop rectifications to prevent further events.

Provide a continuous communication focal point for the customers to enable prompt implementation of contingency actions in the event of an impediment to operations.

Participate in continuous improvement campaigns in a team environment

Ensure that all entries in local systems (TMS) are accurate and precise at the time of entry

Prepare con notes for invoicing within 1 business day from delivery.

OTHER REQUIREMENT AND RESPONSIBILITIES

Ensure that all work is performed safely and that an ongoing commitment to safety is maintained including proactive actions to identify and reduce workplace hazards.

Take personal responsibility for the safety of yourself and others at work and avoid adversely affecting the environment.

Participate actively in HSE programs and assist to improve operations wherever possible.

Rectify immediately (if possible) and report to supervisor any actual or potential environmental incident, hazard or occurrence.

Identify and inform supervisor of any non-conforming or potentially hazardous systems, work practices, products, services, equipment and places or personal fitness for work concerns.

Stop work and report to your supervisor where you have reasonable grounds to believe that to continue would expose yourself, or others, to a risk of imminent and certain injury or harm to health.

Ensure you have required licence if you operate or drive equipment that requires certification.

Report any injury or illness immediately to a supervisor and participate fully in any return-to-work program.

Ensure correct use of appropriate Personal Protective Equipment (PPE) and maintain in good working order.

Show commitment to preventing injuries, minimising damage, and avoiding interruption to the business.

Ensure that all tools, equipment, and facilities are in good working order and condition prior to selection and use.

PRE-REQUISITES:

To be successful for this role you MUST:

• Have a minimum 5 years’ experience in a similar role with proven records and references.
• Sound knowledge of relevant legislation, regulations and fatigue management as it pertains to the Transport Industry.
• Have sound knowledge of Dangerous Goods
• Have sounds knowledge of NHVL Mass and dimensions regulations.
• Strong customer service orientation – excellent understanding and strong curiosity about our customers and their business and what adds value to our partnerships.
• Sound knowledge of personnel and operational requirements, relating to training and compliance.
• Ability to consider a wide rate of internal and external factors when solving problems and making decisions.
• Sound analytical skills
• Good written and verbal communication skills
• Ability to communicate clearly and effectively
• Strong interpersonal skills and willingness to work in a team environment
• Creative and innovative in approach to delivering services that meet or exceed our clients requirements.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .