Transport Operations Lead

Carroll Group AUS; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Job summary

Carroll Group Aus. in South East Queensland seeks a Transport Coordinator to lead day-to-day freight operations, booking with providers, coordinating with drivers, and monitoring fleet utilisation to meet client needs.

This role requires at least 5 years in a similar transport role, strong knowledge of fatigue management, Dangerous Goods, NHVL regulations, and a customer-focused mindset. You will work with our local systems to ensure accuracy and safety.

Qualifications

• Minimum 5 years’ experience in a similar role with proven records and references.
• Sound knowledge of fatigue management as it pertains to the Transport Industry.
• Knowledge of Dangerous Goods regulations.
• Knowledge of NHVL Mass and dimensions regulations.
• Strong customer service orientation – understanding and delivering value to clients.
• Knowledge of personnel and operational requirements for training and compliance.
• Ability to consider a wide range of internal and external factors when solving problems.
• Strong written and verbal communication skills.
• Team oriented and collaborative in a fast-paced environment.
• Creative and innovative in delivering services that meet client requirements.

Responsibilities

• Supervise daily activities to ensure safety and efficiency.
• Compile loads to maximise transport efficiency.
• Organise equipment to cover orders within required timeframes.
• Ensure equipment, procedures and controls comply with customer standards.
• Ensure compliance with fatigue management and regulatory requirements.
• Report service failures or damage and implement corrective actions.
• Maintain clear communication with customers for contingency planning.
• Update local systems (TMS) accurately at entry time.
• Prepare notes for invoicing within 1 business day of delivery.

Skills

5+ years exp in transport role

Fatigue management knowledge

Dangerous Goods knowledge

NHVL Mass and dimensions knowledge

Customer service orientation

Team player

Analytical skills

Strong communication

Job description

Carroll Group Aus. in South East Queensland seeks a Transport Coordinator to lead day-to-day freight operations, booking with providers, coordinating with drivers, and monitoring fleet utilisation to meet client needs.

This role requires at least 5 years in a similar transport role, strong knowledge of fatigue management, Dangerous Goods, NHVL regulations, and a customer-focused mindset. You will work with our local systems to ensure accuracy and safety.