Transport Administrator

Tns Warehousing And Logistics; Brisbane; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Permanent position

Friendly team environment

Learning and development opportunities

Job summary

Tns Warehousing And Logistics is seeking a proactive administration professional to be a primary contact for customers and to provide essential support to our bookings and operations teams at Port of Brisbane. You will help keep operations running smoothly by handling enquiries, coordinating information, and ensuring bookings are processed accurately and efficiently.

In this role you will collaborate with transport and warehouse teams, manage data entry, and maintain records, contributing to an

Qualifications

• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Great organisational skills and the ability to manage competing priorities.

Responsibilities

• Monitor and respond to customer emails and general enquiries in a timely and professional manner.
• Assist the bookings team with processing, updating and confirming transport and warehouse bookings.
• Liaise with customers and internal teams regarding bookings, delivery schedules and operational updates.
• Respond to customer requests and follow up on outstanding information.
• Assist with general administration, data entry and maintaining accurate records.
• Work closely with our transport, allocations and warehouse teams to ensure effective communication.
• Help resolve day-to-day customer queries and escalation issues where required.
• Provide general administrative support to the operations team as needed.

Skills

Communication skills

Organisational skills

Team coordination

Data entry

Customer service

Tools

Microsoft Office

Job description

Tns Warehousing And Logistics – Port Of Brisbane QLD

This is a varied, fast-paced administration role where you'll be an important point of contact for our customers while providing administrative support to our bookings and operations teams.

You'll help keep things running smoothly by responding to customer enquiries, coordinating information and ensuring bookings and requests are handled accurately and efficiently.

Key Responsibilities

• Monitor and respond to customer emails and general enquiries in a timely and professional manner.
• Assist the bookings team with processing, updating and confirming transport and warehouse bookings.
• Liaise with customers and internal teams regarding bookings, delivery schedules and operational updates.
• Respond to customer requests and follow up on outstanding information.
• Assist with general administration, data entry and maintaining accurate records.
• Work closely with our transport, allocations and warehouse teams to ensure effective communication.
• Help resolve day-to-day customer queries and escalated issues where required.
• Provide general administrative support to the operations team as needed.

About the Role

This is a varied, fast-paced administration role where you'll be an important point of contact for our customers while providing administrative support to our bookings and operations teams.

You'll help keep things running smoothly by responding to customer enquiries, coordinating information and ensuring bookings and requests are handled accurately and efficiently.

Key Responsibilities

• Monitor and respond to customer emails and general enquiries in a timely and professional manner.
• Assist the bookings team with processing, updating and confirming transport and warehouse bookings.
• Liaise with customers and internal teams regarding bookings, delivery schedules and operational updates.
• Respond to customer requests and follow up on outstanding information.
• Assist with general administration, data entry and maintaining accurate records.
• Work closely with our transport, allocations and warehouse teams to ensure effective communication.
• Help resolve day-to-day customer queries and escalation issues where required.
• Provide general administrative support to the operations team as needed.

About You

We're looking for someone who enjoys being organised, communicating with people and working as part of a team.

To be successful, you'll have:

• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Great organisational skills and the ability to manage competing priorities.
• A positive attitude and willingness to help wherever needed.
• Confidence using email, Microsoft Office and general computer systems.
• The ability to work efficiently in a busy office environment.
• A friendly, professional and customer-focused approach.

Previous experience in administration, customer service, transport or logistics would be highly regarded, however, we're also interested in applicants with the right attitude and transferable skills.

What We Offer

• A permanent position with an established, family-owned business.
• A friendly and supportive team environment.
• A varied role where no two days are the same.
• The opportunity to learn and develop your knowledge of the transport and logistics industry.
• A workplace where teamwork, communication and initiative are valued.