PM Operations Administrator

Xpress Freight Management; Brisbane; In loco; AUD 55.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Attendance incentive

Referral bonus

Employee of the Month

Career growth

Supportive culture

Innovation in transport

Descrizione del lavoro

Xpress Freight Management in Brisbane is seeking an experienced Operations Administrator to join our Acacia Ridge team. This hands-on role supports our fast-growing Brisbane operation with a focus on accuracy and customer service.

You will manage bookings, driver schedules, documentation, manifests, and liaise with drivers and customers. The role runs Monday to Friday 12–8pm and offers incentive programs and opportunities for professional growth.

Competenze

• Minimum 3 years proven experience in Logistics or Transport Administration.
• Excellent verbal and written communication skills.
• Ability to problem solve with great attention to detail.
• 100% commitment to deliver high customer service, every time.
• Possess a strong team and work ethic.
• All candidates will be subject to a Drug and Alcohol testing.
• All candidates will need to supply a current Police Check.

Mansioni

• Process, monitor and update booking requests, schedules, labels and delivery documentation.
• Prepare and distribute daily and end-of-day driver schedules, including pending and confirmed bookings.
• Inspect pallets and freight for delivery compliance, coordinating rewrapping, replacements and labelling as required.
• Create, distribute and maintain daily driver run sheets and operational documentation.
• Prepare, check and manage daily and linehaul manifests, including dangerous goods and supporting documentation.
• Investigate and resolve manifest discrepancies, loading issues, misdirected freight and audit discrepancies.
• Coordinate onforwarding freight and depot collections, including scanning, organising, labelling and dispatch preparation.
• Process orders, deliveries, invoices, consignments, freight labels and POD documentation accurately.
• Maintain operational reports and compliance documentation, supporting planning, performance tracking and continuous improvement.
• Liaise with drivers, staff, customers, agents and receivers to resolve enquiries and complaints while providing a high standard of customer service.

Conoscenze

Verbal communication

Written communication

Problem solving

Attention to detail

Customer service

Team player

Descrizione del lavoro

Are you ready to take the next step in your career with a company that values innovation, teamwork, and personal growth? At Xpress Freight Management, we're not just offering a job — we're offering a place where your ideas matter and your potential thrives.

Exciting things are happening at Xpress Freight Management and we're looking for an experienced Operations Administrator to join our Brisbane depot.

What we Offer?

• Attendance Incentive Program: Receive $100 voucher for perfect attendance each month! (conditions apply)
• Referral Bonus: Earn up to $500 for every successful candidate you refer who joins the team and beyond 6 months. (conditions apply)
• Employee of the Month Program:Get recognised for your hard work and receive a gift card.
• Exciting opportunities for career growth and professional development.
• A dynamic, supportive work culture where your efforts make a tangible impact.
• Be part of an innovative company shaping the future of transport.

About the Role

Due to our continued growth, we have an exciting opportunity for an Operations Administrator to join our Acacia Ridge team Monday to Friday 12-8pm. With your exceptional attention to detail, organisational skills and ability to multitask you will support our team. This is an integral and hands on role within our Brisbane operation and business as a whole.

Key Responsibilities:

• Process, monitor and update booking requests, schedules, labels and delivery documentation.
• Prepare and distribute daily and end-of-day driver schedules, including pending and confirmed bookings.
• Inspect pallets and freight for delivery compliance, coordinating rewrapping, replacements and labelling as required.
• Create, distribute and maintain daily driver run sheets and operational documentation.
• Prepare, check and manage daily and linehaul manifests, including dangerous goods and supporting documentation.
• Investigate and resolve manifest discrepancies, loading issues, misdirected freight and audit discrepancies.
• Coordinate onforwarding freight and depot collections, including scanning, organising, labelling and dispatch preparation.
• Process orders, deliveries, invoices, consignments, freight labels and Proof of Delivery (POD) documentation accurately.
• Maintain operational reports and compliance documentation, supporting planning, performance tracking and continuous improvement.
• Liaise with drivers, staff, customers, agents and receivers to resolve enquiries and complaints while providing a high standard of customer service.

Key qualifications and Experience:

• Minimum 3 years proven experience in Logistics or Transport Administration.
• Excellent verbal and written communication skills.
• Ability to problem solve with great attention to detail.
• 100% commitment to deliver high customer service, every time.
• Possess a strong team and work ethic.
• All candidates will be subject to a Drug and Alcohol testing.
• All candidates will need to supply a current Police Check.

We are an equal opportunity employer and value diversity in the workplace.