Transformation Analyst: Lean Process Improvement

Mastercard; Sydney; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

50% off dining and stays across EVTホテル

$2 movie tickets plus discounts onGold

Seasonal perks at Thredbo

Rapid career growth across our hotel &

Paid parental leave, community and_vol

Job summary

EVT HQ in Sydney is seeking a Transformation Business Analyst to streamline operations using LEAN, map current and future processes, and target automation opportunities with the Data Engineering team.

You will lead improvement projects, quantify benefits, manage stakeholders from front line to executives, and embed standard work to ensure lasting change across our hospitality and entertainment network.

Qualifications

• Demonstrated experience applying LEAN principles in an operational environment.
• Proven skill in process mapping and value stream mapping, including facilitating workshops.
• Practical experience running FMEA and acting on the results.
• Strong analytical skills, with the ability to turn data into clear recommendations.
• Excellent communication, facilitation and stakeholder management skills.

Responsibilities

• Leading LEAN improvement projects from diagnosis through to implementation and benefits tracking.
• Spotting waste, bottlenecks and variation in customer-facing and back-of-house processes, and recommending practical solutions.
• Embedding standard work so improvements stick and can be repeated.
• Identifying processes that are strong candidates for automation or AI, and working with our Data Engineering team to assess feasibility.
• Creating and maintaining current-state and future-state process maps, including SIPOC and swimlane maps.
• Developing value stream maps to show value-adding and non-value-adding activities, lead times and handoffs.
• Using data, observation and time studies to quantify opportunities.
• Running FMEA to identify potential failure points, prioritise risk and track corrective and preventative actions with process owners.
• Supporting operational standards and audit programs by identifying recurring failures and root causes.
• Engaging and influencing stakeholders from frontline teams to senior leaders.
• Reporting on project progress and benefits delivered.

Skills

LEAN principles

Process mapping

Value stream mapping

FMEA

Data analysis

Stakeholder management

Project management

Communication skills

Job description

EVT HQ in Sydney is seeking a Transformation Business Analyst to streamline operations using LEAN, map current and future processes, and target automation opportunities with the Data Engineering team.

You will lead improvement projects, quantify benefits, manage stakeholders from front line to executives, and embed standard work to ensure lasting change across our hospitality and entertainment network.