Lean Transformation Analyst: Process Optimization & AI

Vgw; Sydney; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

50% off dining and stays across EVT 호텔

Movie tickets and Gold Class discounts

Seasonal perks at Thredbo

Rapid career growth across hotel and娱乐

Paid parental leave and volunteering

Job summary

EVT HQ is seeking a Transformation Business Analyst for a 12 month fixed term contract to streamline operations across hospitality and entertainment functions. You will lead LEAN improvement projects from diagnosis through to implementation and benefits tracking, remove waste, and standardise how work gets done.

You’ll identify automation or AI opportunities, map current and future states, and quantify gains. Strong stakeholder engagement and delivery discipline are essential.

Qualifications

• Demonstrated experience applying LEAN principles in an operational environment.
• Proven skill in process mapping and value stream mapping, including facilitating workshops.
• Practical experience running FMEA and acting on the results.
• Strong analytical skills, with the ability to turn data into clear recommendations.
• Excellent communication, facilitation and stakeholder management skills.
• The ability to manage multiple projects and deliver to deadlines.

Responsibilities

• Leading LEAN improvement projects from diagnosis through to implementation and benefits tracking.
• Spotting waste, bottlenecks and variation in customer-facing and back-of-house processes, and recommending practical solutions.
• Embedding standard work so improvements stick and can be repeated.
• Identifying processes that are strong candidates for automation or AI, and working with our Data Engineering team to assess feasibility.
• Creating and maintaining current-state and future-state process maps, including SIPOC and swimlane maps.
• Developing value stream maps to show value-adding and non-value-adding activities, lead times and handoffs.
• Using data, observation and time studies to quantify opportunities.
• Running FMEA to identify potential failure points, prioritise risk and track corrective and preventative actions with process owners.
• Supporting operational standards and audit programs by identifying recurring failures and root causes.
• Engaging and influencing stakeholders from frontline teams to senior leaders.
• Reporting on project progress and benefits delivered.

Skills

LEAN principles

Process mapping

Value stream mapping

FMEA

Data analysis

Stakeholder management

Project management

Communication

Education

Lean or Six Sigma certification (Green Belt or above)

Tools

Process mapping tools

A3 problem solving

Job description

EVT HQ is seeking a Transformation Business Analyst for a 12 month fixed term contract to streamline operations across hospitality and entertainment functions. You will lead LEAN improvement projects from diagnosis through to implementation and benefits tracking, remove waste, and standardise how work gets done.

You’ll identify automation or AI opportunities, map current and future states, and quantify gains. Strong stakeholder engagement and delivery discipline are essential.