Training Coordinator

Smart Training & Consulting Group; Cessnock; On-site; AUD 65,000 - 85,000; Full time

Job summary

Smart Training & Consulting Group in Cessnock NSW is seeking an experienced Training Coordinator to oversee the delivery of high-quality programs across multiple regions. You will build strong stakeholder relationships and provide leadership to trainers and administration staff to achieve superior outcomes.

You will coordinate training calendars, schedules, ensure WHS compliance, monitor enrolments and student progression, and support employers through engagement and feedback.

Qualifications

• Experience coordinating training programs within an RTO is a plus.
• Strong administrative and systems capability with high attention to detail.

Responsibilities

• Training Delivery Coordination: Promote products and services; Coordinate training calendars, timetables and delivery schedules; Ensure training aligns with delivery plans and WHS requirements.
• Coordination & Support of Trainers and Administration: Supervise trainers and administration staff; provide a central point of contact for stakeholders; monitor daily administration processes.
• Student Progress, Outcomes and Support: Monitor enrolments and student progression; identify risks and intervene; collect and review feedback from students.
• Employer & Industry Engagement: Act as a key contact for employers; capture feedback and maintain industry records.
• Compliance, Reporting and Systems: Contribute to RTO compliance reporting; assist with audits; monitor Smart and Skilled claims, invoices and income; deliver training with financial projections.

Job description

Smart Training & Consulting Group – Cessnock NSW

Smart Training & Consulting Group – Cessnock NSW

Full Time

Smart Training & Consulting Group (RTO 91785) is a purpose‑driven Registered Training Organisation delivering training that is Successful, Meaningful, Achievable, Respectful and Transformational. As we continue to grow across the Newcastle, Hunter and Central Coast regions, we are seeking an experienced Training Coordinator to join our team.

About the Role

As a key member of our team, you will coordinate the delivery of high-quality training programs across multiple regions. You will also build strong stakeholder relationships and provide leadership and guidance to trainers and administration staff to achieve exceptional outcomes.

Key Responsibilities

Training Delivery Coordination

• Promote products and services
• Coordinate training calendars, timetables and delivery schedules
• Ensure training aligns with delivery plans and internal quality expectations including WHS requirements

Coordination & Support of Trainers and Administration

• Supervising trainers and administration staff to ensure consistent workflow, effective communication and service excellence
• Provide a central point of contact for internal and external stakeholders, resolving issues early and escalating where required.
• Monitoring daily administration processes

Student Progress, Outcomes and Support

• Monitor enrolments and student progression
• Identify risks to student progression and coordinate timely interventions and support
• Collect and review feedback from students

Employer & Industry Engagement

• Act as a key point of contact for employers
• Capture employer feedback and maintain industry consultation records

Compliance, Reporting and Systems

• Contribute to RTO compliance reporting
• Assist with internal audits
• Monitor Smart and Skilled claims, invoices and income tracking
• Deliver training programs in line with financial projections
• Experience working within a Registered Training Organisation
• Strong administrative and systems capability with high attention to detail
• Clear, confident communication and strong customer service orientation
• Ability to manage competing priorities and maintain workflow
• Excellent organisation and time‑management skills
• Understanding of the NSW Smart and Skilled initiative
• Experience coordinating traineeships or apprenticeships
• Knowledge of school‑based traineeship arrangements
• Confidence supporting business development and promotion of training services

Why Join Us

Meaningful work that delivers real impact for learners, employers and the community

Smart Training & Consulting Group is an equal opportunity employer.