Training Program Coordinator

J2S Training Solutions; Sydney; On-site; AUD 70,000 - 110,000; Full time

Job summary

J2S Training Solutions is seeking a motivated Training Program Coordinator to oversee day-to-day planning, scheduling and delivery of accredited and non-accredited courses across NSW.

You will coordinate programs, liaise with trainers and learners, manage records and ensure compliance with RTO standards, contracts and audits, while continually improving learner experience.

Qualifications

• Experience coordinating training programs or education services within an RTO or similar environment.
• Knowledge of Standards for RTOs and NSW Smart and Skilled contracts.
• Strong organisational and planning skills for multiple programs.

Responsibilities

• Coordinate and track training program schedules, deliveries, trainer availability and milestones.
• Ensure learners, trainers and internal teams have required information and resources.
• Maintain training records, plans and completion requirements accurately.
• Align activities with RTO, contractual, legislative requirements and audits.
• Provide updates on attendance, progress, risks, and issues.

Skills

Program coordination

Stakeholder communication

Training administration

Attention to detail

Customer service

Tools

axcelerate

Microsoft Office

Learning Management System (LMS)

Job description

We are seeking a motivated and experienced individual for the position of Training Program Coordinator. As the Training Program Coordinator you will coordinate day-to-day planning, scheduling and operational delivery of training programs across accredited and non-accredited courses.

You'll be responsible for the smooth delivery of approved training programs by proactive program coordination, delivery readiness, stakeholder communication, administration, scheduling oversight, issue resolution and continuous improvement.

Key Responsibilities

As Training Program Coordinator, you will:

Coordinate and track approved training program schedules, delivery calendars, trainer availability, learner requirements, venues, resources and key milestones

Support effective training delivery by ensuring trainers, learners and internal teams have the information and resources required across active training programs

Monitor key program administration activities to ensure training records, documentation, training plans and completion requirements are accurate, current and actioned

Coordinate program activities in line with RTO, contractual, legislative and internal requirements, and support audit and reporting preparation

Maintain program tracking tools and provide regular updates on training activity, attendance, learner progress, completions, outstanding actions, risks and issues

Resolve day-to-day coordination issues relating to schedules, resources, communication, learner support and training delivery coordination, and identify practical improvements to workflows, communication and learner experience

About You

You will be an enthusiastic, self-motivated and highly organised professional who enjoys coordinating programs, supporting learners and stakeholders, and contributing to quality training outcomes. You will bring:

Experience coordinating training programs or education services within an RTO, VET, employment services or similar environment

Knowledge of Standards for RTOs and relevant State Funding Contracts such as Smart and Skilled NSW

Strong organisational and planning skills with the ability to coordinate multiple programs and competing priorities

Sound understanding of training administration processes, learner support requirements and course delivery coordination

Strong written and verbal communication skills with a professional customer service focus

High attention to detail and ability to follow compliance-driven processes

Ability to identify issues, elevate risks and support practical solutions while working independently and as part of a team

Experience using Microsoft Office, Student Management Systems (aXcelerate highly preferred) and Learning Management Systems

About J2S Training Solutions

J2S Training Solutions Pty Ltd has an excellent reputation for delivering nationally recognised training and assessment, across a variety of vocational disciplines. We deliver Accredited Face-to-Face training throughout NSW, specialising in skilling and re-skilling people for entry or re-entry into the workforce, as well as up-skilling current employees through existing worker training programs.