Trainee Service Advisor - Fast-Track Career & Perks

Autosports Group; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Parental Leave

OEM offers on new vehicles

Premium training

Employee wellbeing program

Diversity & Inclusion Council

Referral bonuses

Employee Assistance Program (EAP)

Team events

Job summary

Autosports Group is seeking a Volkswagen Service Advisor in Sydney's Leichhardt area to greet customers, explain service options, and coordinate repairs. The role emphasizes teamwork, efficiency, and accurate paperwork to ensure smooth service operations.

Ideal candidates will bring VW service experience, strong organisation, and excellent computer literacy to a fast-paced workshop setting. A supportive, inclusive culture with career development opportunities and extensive employee benefits is

Qualifications

• Experience as a Volkswagen Service Advisor is highly regarded.
• Ability to work cooperatively in a fast-paced environment.
• Strong organisational and time management skills.
• Good computer literacy and data handling abilities.

Responsibilities

• Greeting and assisting customers for the service department and updating customers on the status of their vehicle.
• Explain service options and process.
• Communicate with colleagues to schedule and complete the necessary repairs.
• Order parts where applicable.
• Update customer database as required and complete all relevant paperwork.
• Follow manufacturer and dealership warranty policies effectively and efficiently.
• Booking customers' vehicle services via email, phone or in person.
• Prepare Repair Orders and Job Sheets for workshop execution and prompt invoicing.

Skills

Teamwork

Time management

Organisational skills

Computer literacy

Job description

Autosports Group is seeking a Volkswagen Service Advisor in Sydney's Leichhardt area to greet customers, explain service options, and coordinate repairs. The role emphasizes teamwork, efficiency, and accurate paperwork to ensure smooth service operations.

Ideal candidates will bring VW service experience, strong organisation, and excellent computer literacy to a fast-paced workshop setting. A supportive, inclusive culture with career development opportunities and extensive employee benefits is