Service Advisor: Fast-Track to Leadership & High Earnings

Sydney City; Waterloo; On-site; AUD 80,000 - 120,000; Full time

Benefits offered by this job

Wellness support

Health discounts

Employee referral bonuses

Job summary

Sydney City Toyota in Waterloo, NSW, is seeking a Service Advisor to greet customers, manage check-ins, and liaise with the workshop to ensure timely repairs. You’ll prepare cost estimates, coordinate loan vehicles, and deliver exceptional service from drop-off to pick-up.

The role offers strong earning potential with base salary, commissions and bonuses, plus car and fuel incentives, and clear pathways to leadership within a supportive team.

Responsibilities

• Greeting and advising customers at vehicle check-in & through the day.
• Preparing repair orders and cost/time estimates
• Arranging loan vehicles
• Liaising with workshop teams to ensure timely completion
• Providing outstanding customer service from drop-off to pick-up
• Deliver clear communication and top-tier customer experiences
• Thrive in a structured, supportive environment

Job description

Sydney City Toyota in Waterloo, NSW, is seeking a Service Advisor to greet customers, manage check-ins, and liaise with the workshop to ensure timely repairs. You’ll prepare cost estimates, coordinate loan vehicles, and deliver exceptional service from drop-off to pick-up.

The role offers strong earning potential with base salary, commissions and bonuses, plus car and fuel incentives, and clear pathways to leadership within a supportive team.