Trade Counter Sales

Air Diffusion Agencies PTY LTD; Sydney; On-site; AUD 45,000 - 65,000; Full time

Job summary

Air Diffusion Australia is seeking a full-time Trade Counter Salesperson at our new Glendenning branch to support NSW expansion. You will handle customer orders, quotes, inquiries, and upsell opportunities while building strong relationships with an existing customer base.

The role requires excellent communication, practical computer skills, and a customer-focused mindset. Experience in refrigeration and air conditioning is helpful but not essential, and attention to detail under pressure is

Qualifications

• Experience in customer service and sales.
• Exceptional written and oral communication skills.
• Computer literacy.
• Ability to build and maintain strong relationships.
• Experience in Refrigeration & Air Conditioning Industry preferred but not essential.
• Strong attention to detail and ability to work under pressure.

Responsibilities

• Processing and follow up of customer orders, quotes and telephone enquiries.
• Identifying opportunities to upsell or cross sell products.
• Build and strengthen key customer relationships and add value to an existing customer base.
• Liaising with warehouse and production teams.
• Picking, packing, checking orders and ensuring paperwork is correct.
• Assisting in checking and maintaining inventory.

Job description

Air Diffusion Australia is a leader of innovation, manufacturing and wholesaling a wide range of heating and cooling products. We now have an opportunity for a Trade Counter Sales role to support our expansion into NSW.

Located in our new branch in Glendenning, we are seeking a full-time Trade Counter Salesperson to join our team. The ideal candidate will be a passionate, customer service focused team member.

Why Air Diffusion Australia?

• Be part of a larger company with 12 branch locations across Australia


• Opportunity for career development as the NSW business expands


• Fast growing company


• Great product range including the best HVAC unit brands

Key duties will include:

• Processing & follow up of customer orders, quotes and telephone enquiries.


• Identifying opportunities to upsell or cross sell products.


• Build and strengthen key customer relationships and value add to an existing customer base.


• Liaising with warehouse and production teams


• Picking / Packing / checking orders and ensuring paperwork is correct.


• Assisting in checking and maintaining inventory.

To be considered for this role, you will have:

• Ability to build and maintain strong relationships.


• Experience in customer service and sales.


• Exceptional written and oral communication skills.


• Computer Literacy.


• Experience in the Refrigeration & Air Conditioning Industry would be preferred but not essential.


• Strong attention to detail, with the ability to work under pressure.

We thank you for your interest, only shortlisted applicants will be contacted.