Temporary Call Center Agent (Nov) - Admin

OracleCMS Gold Coast; Sydney; On-site; AUD 34,000 - 41,000; Part time

Job summary

OracleCMS Gold Coast is seeking a Customer Service Representative for a short-term project in French's Forest, NSW. The role combines inbound/outbound inquiries with administrative tasks for a 1-month November contract.

Ideal candidates have hospitality or retail backgrounds, strong verbal communication, and comfort with computer systems. Full-time or casual shifts Monday to Friday are available, with police check and Australian work rights required.

Qualifications

• Retail or hospitality background required.
• Clear, confident verbal communication and active listening.
• Comfort with using computers and navigating multiple screens.

Responsibilities

• Handle inbound and/or outbound customer inquiries with professionalism and empathy.
• Update customer details and log interaction notes accurately in our system.
• Provide high-level service in a fast-paced team environment.
• Apply hospitality or retail experience to deliver a positive, customer-first experience.

Skills

Hospitality/retail experience

Verbal communication

Tech literacy

Job description

OracleCMS Gold Coast is seeking a Customer Service Representative for a short-term project in French's Forest, NSW. The role combines inbound/outbound inquiries with administrative tasks for a 1-month November contract.

Ideal candidates have hospitality or retail backgrounds, strong verbal communication, and comfort with computer systems. Full-time or casual shifts Monday to Friday are available, with police check and Australian work rights required.