Entry-Level Customer Service Rep — Melbourne CBD (Nov Contract)

OracleCMS Gold Coast; Melbourne; On-site; AUD 39,000 - 44,000; Full time

Job summary

OracleCMS Gold Coast in Melbourne CBD is seeking enthusiastic customer service enthusiasts for a short-term project running through November. This is an ideal entry point to transition hospitality or retail experience into a corporate call centre environment.

We offer full-time and casual shifts (Mon-Fri) with on-site work in a central location, convenient public transport. No prior call centre experience required; police check and Australian work rights are mandatory.

Qualifications

• Background in hospitality or retail is preferred.
• No prior call centre experience required.
• Must have full working rights in Australia and be willing to obtain a National Police Check.

Responsibilities

• Handle inbound and/or outbound customer inquiries with professionalism and empathy.
• Update customer details and log interaction notes accurately in our system.
• Provide high-level service in a fast-paced team environment.
• Apply hospitality or retail experience to deliver a positive, customer-first experience.

Skills

Hospitality background

Retail background

Active listening

Verbal communication

Job description

OracleCMS Gold Coast in Melbourne CBD is seeking enthusiastic customer service enthusiasts for a short-term project running through November. This is an ideal entry point to transition hospitality or retail experience into a corporate call centre environment.

We offer full-time and casual shifts (Mon-Fri) with on-site work in a central location, convenient public transport. No prior call centre experience required; police check and Australian work rights are mandatory.