Customer Service Representative | Casual | Temporary Position

OracleCMS Gold Coast; Sydney; Vor Ort; AUD 34.000 - 41.000; Teilzeit

Zusammenfassung

OracleCMS Gold Coast is seeking a Customer Service Representative for a short-term project in French's Forest, NSW. The role combines inbound/outbound inquiries with administrative tasks for a 1-month November contract.

Ideal candidates have hospitality or retail backgrounds, strong verbal communication, and comfort with computer systems. Full-time or casual shifts Monday to Friday are available, with police check and Australian work rights required.

Qualifikationen

• Retail or hospitality background required.
• Clear, confident verbal communication and active listening.
• Comfort with using computers and navigating multiple screens.

Aufgaben

• Handle inbound and/or outbound customer inquiries with professionalism and empathy.
• Update customer details and log interaction notes accurately in our system.
• Provide high-level service in a fast-paced team environment.
• Apply hospitality or retail experience to deliver a positive, customer-first experience.

Kenntnisse

Hospitality/retail experience

Verbal communication

Tech literacy

Jobbeschreibung

Customer Service Representative | Casual | Temporary Position

Are you looking to break into the call centre industry or gain valuable office-based customer service experience? If you have a background in Hospitality or Retail, we want to hear from you!

We are currently recruiting enthusiastic, customer-focused individuals for a short-term project running through November. This position will combine verbal and written communication skills in a fast paced administrative role.

Position Overview

• Role: Contact Centre Customer Service Representative and Administrative


• Contract Duration: 1 Month (November)


• Location: French's Forest


• Hours: Full-Time / Casual shifts available (Monday - Friday)

What You'll Do

• Handle inbound and/or outbound customer inquiries with professionalism and empathy.


• Update customer details and log interaction notes accurately in our system.


• Provide high-level service in a fast-paced team environment.


• Apply your hospitality or retail experience to deliver a positive, customer-first experience.

What We’re Looking For

• Experience: Previous retail or hospitality background (baristas, floor staff, retail assistants, waitstaff, receptionists, etc.).


• Communication Skills: Clear, confident verbal communication and strong active listening skills.


• Tech Literacy: Comfortable using computers, navigating multiple software screens, and typing while talking.


• Availability: Full availability to commit to the 1-month contract.

Mandatory Requirements

• Police Check: Must have (or be willing to undergo) a clean National Police Check.


• Work Rights: Full working rights in Australia.

Why Apply?

• Foot in the Door: Get your foot in the door with a major client and build valuable industry connections.


• Future Opportunities: Potential for further contracts or ongoing opportunities down the track for top performers.


• Career Stepping Stone: Gain legitimate corporate call centre experience to boost your resume.