Technical Account Manager – Packaging Solutions

Michael Page; Sydney; Vor Ort; AUD 90.000 - 120.000; Vollzeit

Zusammenfassung

Michael Page is recruiting for a technically minded Account Manager for a global packaging solutions provider in Sydney, NSW. You will manage customer relationships, provide field-based technical support, and help drive product adoption across distributor networks.

Responsibilities include site visits, product trials, training, CRM updates and collaboration with stakeholders to achieve growth objectives. Travel to customer sites is required.

Qualifikationen

• Experience in account management, customer service, technical support or business development within industrial sectors.
• Mechanically minded with strong problem-solving and ability to troubleshoot equipment issues.
• Excellent communication and relationship-building skills with customers and distributors.

Aufgaben

• Provide technical support, troubleshooting and servicing of packaging equipment across customer and distributor sites.
• Develop strong relationships with distributors and end users, delivering product training and ongoing support.
• Conduct site visits, installations and product trials to ensure customers maximise the value of their packaging systems.
• Identify opportunities to grow existing accounts and increase product adoption within the customer base.
• Maintain accurate CRM records, monitor equipment performance and manage spare parts availability.
• Collaborate with internal and external stakeholders to deliver customised packaging projects and achieve business growth objectives.

Kenntnisse

Account management

Technical support

Packaging industry

Customer training

CRM

Jobbeschreibung

Michael Page is recruiting for a technically minded Account Manager for a global packaging solutions provider in Sydney, NSW. You will manage customer relationships, provide field-based technical support, and help drive product adoption across distributor networks.

Responsibilities include site visits, product trials, training, CRM updates and collaboration with stakeholders to achieve growth objectives. Travel to customer sites is required.