Assistant Account Manager

Michael Page; Sydney; Remote; AUD 75.000 - 80.000; Vollzeit

Benefits dieser Stelle

Car allowance

Bonus incentives

Zusammenfassung

Michael Page is partnering with a global leader in sustainable packaging to recruit a commercially minded Account Manager/Technical Support specialist. The role covers field service, training and CRM management across customer and distributor sites.

You will build strong relationships, perform site visits, support product trials and identify opportunities to grow existing accounts while travelling to customer locations. Flexible remote/home office is offered.

Qualifikationen

• Experience in account management, customer service, technical support or business development in industrial/manufacturing/packaging sectors.
• Mechanically minded with strong problem-solving skills and ability to troubleshoot technical equipment issues.
• Excellent communication and relationship-building skills with confidence engaging customers, distributors and stakeholders at all levels.
• Self-motivated and organized, with ability to manage a territory, prioritise site visits and work autonomously.
• Commercially aware with a proactive approach to growing existing customer accounts.
• Holds a valid driver's licence and is comfortable travelling regularly to customer and distributor sites.

Aufgaben

• Provide technical support, troubleshooting and servicing of packaging equipment across customer and distributor sites.
• Develop strong relationships with distributors and end users, delivering product training and ongoing support.
• Conduct site visits, installations and product trials to ensure customers maximise the value of their packaging systems.
• Identify opportunities to grow existing accounts and increase product adoption within the customer base.
• Maintain accurate CRM records, monitor equipment performance and manage spare parts availability.
• Collaborate with internal and external stakeholders to deliver customised packaging projects and achieve business growth objectives.

Kenntnisse

Account management

Customer service

Technical support

Business development

Communication

Driver's licence

Travel willingness

Jobbeschreibung

• Join a global leader in sustainable packaging with strong career growth.
• Work with a global MNC in a remote working set up.

About Our Client

The organisation is a globally recognised provider of sustainable packaging solutions, helping businesses across e-commerce, logistics and industrial sectors reduce their environmental impact through innovative paper-based packaging systems. With a strong international presence and a reputation for product innovation, they offer employees the opportunity to work in a growth-focused environment where sustainability, customer partnerships and career development are at the forefront.

Job Description

• Provide technical support, troubleshooting and servicing of packaging equipment across customer and distributor sites.
• Develop strong relationships with distributors and end users, delivering product training and ongoing support.
• Conduct site visits, installations and product trials to ensure customers maximise the value of their packaging systems.
• Identify opportunities to grow existing accounts and increase product adoption within the customer base.
• Maintain accurate CRM records, monitor equipment performance and manage spare parts availability.
• Collaborate with internal and external stakeholders to deliver customised packaging projects and achieve business growth objectives.

The Successful Applicant

• Previous experience in account management, customer service, technical support or business development within industrial, manufacturing, engineering, packaging or related sectors.
• Mechanically minded with strong problem-solving skills and the ability to troubleshoot technical equipment issues.
• Excellent communication and relationship-building skills, with confidence engaging customers, distributors and stakeholders at all levels.
• Self-motivated and organised, with the ability to manage a territory, prioritise site visits and work autonomously.
• Commercially aware with a proactive approach to identifying opportunities to grow existing customer accounts.
• Holds a valid driver's licence and is comfortable travelling regularly to customer and distributor sites.

What's on Offer

• Annual base salary between $75,000 and $80,000 AUD + Super annuation.
• Car allowance upto 18,000 AUD Per annum.
• Bonus incentives based on performance.
• Flexible remote/ home office working set up

Quote job ref: JN-102026-7124209