Tech-Savvy Retail Concierge – Customer Experience Pro

Optus; Parramatta; On-site; AUD 30,000 - 47,000; Full time

Benefits offered by this job

25% off Optus products

Discounts with retail partners

Counselling & support 24/7

Flexible rosters

Job summary

Optus is seeking a Full Time Retail Service Consultant to join our Parramatta team. If you love helping people and enjoy a friendly, energetic environment, we'd love to have you on board. You’ll engage customers, showcase our tech products, and tailor solutions to individual needs in a welcoming store setting.

Be part of a supportive team that values integrity, accountability and a customer-first approach. Flexible rosters, staff discounts and wellbeing resources are among the benefits offered

Qualifications

• Strong customer service orientation.
• Tech-savvy and eager to learn Optus products.
• Team player with a positive attitude.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that's simple, helpful and accessible.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Job description

Optus is seeking a Full Time Retail Service Consultant to join our Parramatta team. If you love helping people and enjoy a friendly, energetic environment, we'd love to have you on board. You’ll engage customers, showcase our tech products, and tailor solutions to individual needs in a welcoming store setting.

Be part of a supportive team that values integrity, accountability and a customer-first approach. Flexible rosters, staff discounts and wellbeing resources are among the benefits offered