Retail Service Pro - Tech Help & Customer Care (Flexible)

Optus; Sydney; On-site; AUD 40,000 - 57,000; Part time

Benefits offered by this job

Discounts on Optus products

Exclusive partner discounts

Flexible rosters

Wellbeing support (counselling 24/7)

Diversity networks

Job summary

Optus is seeking a casual Retail Service Consultant to join our Hurstville team. You’ll deliver standout customer experiences, explore a range of tech products, and help customers find friendly, personalised solutions in-store.

Bring your customer service mindset, positive energy and teamwork to create a welcoming environment. Flexible rosters and wellbeing support are part of this role, with staff discounts and inclusive culture at Optus.

Qualifications

• Strong customer service skills with a friendly, helpful attitude.
• Ability to explain tech products simply and assist customers in-store.
• Resilient, adaptable and able to handle multiple customers calmly.

Responsibilities

• Be the face of Optus, delivering standout customer experiences fueled by optimism and care.
• Explore our range of tech products and explain them in simple, helpful terms.
• Uncover customer needs and deliver personalised solutions.
• Work with the team to craft a welcoming, customer-first store environment.

Skills

Customer service

Tech product knowledge

Communication skills

Problem solving

Team player

Job description

Optus is seeking a casual Retail Service Consultant to join our Hurstville team. You’ll deliver standout customer experiences, explore a range of tech products, and help customers find friendly, personalised solutions in-store.

Bring your customer service mindset, positive energy and teamwork to create a welcoming environment. Flexible rosters and wellbeing support are part of this role, with staff discounts and inclusive culture at Optus.