Customer-First Tech & Retail Advisor

Optus; Parramatta; Sur place; AUD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Hourly rate plus super

25% off Optus products

Counselling and wellbeing support

Flexible rosters

Diversity networks and inclusion

Résumé du poste

Optus is seeking a vibrant Full Time Retail Service Consultant to join our Parramatta team. Be the face of Optus, delivering standout customer experiences and sharing knowledge of our tech products in a simple, helpful way.

Bring your personality to uncover customer needs, deliver personalised solutions, and help craft a welcoming, team-driven store environment where memorable customer moments happen daily.

Qualifications

• Experience delivering standout customer experiences.
• Ability to explain tech products in simple terms.
• Strong communication and empathy.
• Willingness to work with a diverse customer base.

Responsabilités

• Be the face of Optus, delivering standout customer experiences.
• Explore our range of tech products and services and explain them simply.
• Uncover customer needs and deliver personalised solutions.
• Collaborate with the team to create a welcoming store environment.

Connaissances

Customer service

Tech product knowledge

Problem solving

Composure under pressure

Teamwork

Description du poste

Optus is seeking a vibrant Full Time Retail Service Consultant to join our Parramatta team. Be the face of Optus, delivering standout customer experiences and sharing knowledge of our tech products in a simple, helpful way.

Bring your personality to uncover customer needs, deliver personalised solutions, and help craft a welcoming, team-driven store environment where memorable customer moments happen daily.