Tech-Savvy Retail Service Expert — Full-Time

Singtel Group; Parramatta; On-site; AUD 52,000 - 70,000; Full time

Benefits offered by this job

25% off Optus products

Exclusive discounts with retail parnrs

24/7 wellbeing support

Flexible rosters

Job summary

Optus in Parramatta is seeking a vibrant Full Time Retail Service Consultant to join our team. You’ll be the face of Optus, delivering standout customer experiences powered by optimism and genuine care.

Bring your personality to uncover customer needs, explain tech simply, and deliver personalised solutions that make their day. Join a team that values purpose, integrity, and strong customer relationships.

Qualifications

• Experience delivering customer service in a retail setting.
• Strong communication and empathy.
• Ability to explain tech products clearly.
• Positive energy and customer-focused mindset.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a simple, helpful way.
• Uncover customer needs and deliver personalised solutions that brighten their day.
• Work with the team to create a warm, welcoming environment where customers feel supported.

Skills

Customer service

Tech explorer

Problem solving

Team player

Job description

Optus in Parramatta is seeking a vibrant Full Time Retail Service Consultant to join our team. You’ll be the face of Optus, delivering standout customer experiences powered by optimism and genuine care.

Bring your personality to uncover customer needs, explain tech simply, and deliver personalised solutions that make their day. Join a team that values purpose, integrity, and strong customer relationships.