Casual Retail Tech & Service Consultant

Optus Enterprise; Penrith; Hybrid; AUD 42,000 - 60,000; Part time

Benefits offered by this job

Competitive hourly rate

Staff discounts on Optus products

Diversity networks

Wellbeing support

Flexible rosters

Job summary

Optus Enterprise in Penrith is seeking a casual Retail Service Consultant to join our team. If you love helping people and bringing positive energy to every interaction, we’d love to have you on board!

You’ll be the face of Optus, delivering standout customer experiences and guiding customers through our range of tech products with simple, friendly explanations. Join a team that values collaboration, integrity and customer-first service.

Qualifications

• Know how to understand customer needs and deliver genuine support.
• Explain tech products in simple, helpful terms.
• Handle challenges with calm, practical solutions.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, sharing knowledge in simple, helpful ways.
• Bring personality to uncover customer needs and deliver personalised solutions.
• Work as one team to create a warm, welcoming environment where customers feel supported.

Skills

Service mindset

Tech literacy

Problem solving

Composure under pressure

Team player

Job description

Optus Enterprise in Penrith is seeking a casual Retail Service Consultant to join our team. If you love helping people and bringing positive energy to every interaction, we’d love to have you on board!

You’ll be the face of Optus, delivering standout customer experiences and guiding customers through our range of tech products with simple, friendly explanations. Join a team that values collaboration, integrity and customer-first service.