Retail Service Consultant — Flexible Rosters & Great Perks

Singtel; Sydney; Sur place; Confidentiel; Plein temps

Avantages offerts par ce poste

36.8 AUD/hour + super

25% off Optus products

Employee wellbeing support

Flexible rosters

Résumé du poste

Optus is seeking a Full Time Retail Service Consultant for the Parramatta team. You’ll connect with customers, explain tech products simply, and create memorable shopping experiences in a welcoming store environment.

Bring your enthusiasm, empathy, and problem-solving skills to help customers find the right solutions while working with a supportive team. The role offers flexible rosters and competitive hourly pay.

Qualifications

• Demonstrated ability to deliver outstanding customer experiences.
• Ability to explain tech concepts clearly to non-technical customers.
• Strong communication and interpersonal skills.
• Resilience and composure when handling difficult queries.

Responsabilités

• Be the face of Optus in retail, delivering standout customer experiences.
• Assist customers with tech products and services, explaining options clearly.
• Identify customer needs and provide personalised solutions.
• Collaborate with team to maintain a welcoming store environment.

Connaissances

Customer service mindset

Tech aptitude

Empathy

Problem solving

Team player

Description du poste

Optus is seeking a Full Time Retail Service Consultant for the Parramatta team. You’ll connect with customers, explain tech products simply, and create memorable shopping experiences in a welcoming store environment.

Bring your enthusiasm, empathy, and problem-solving skills to help customers find the right solutions while working with a supportive team. The role offers flexible rosters and competitive hourly pay.