Tech-Savvy Retail Advisor (Part-Time)

Singtel; Horsham; On-site; Confidential; Part time

Benefits offered by this job

Exclusive discounts

Connected Day

Professional development

Diversity initiatives

Counselling services

Parental leave

Job summary

Optus is seeking a part-time Retail Service Consultant in Horsham to provide exceptional customer experiences and expert product knowledge. You will connect customers with the right tech solutions, listen to their needs, and deliver personalised outcomes in a welcoming, team-driven store.

Join a supportive environment that values integrity, accountability and genuine care for customers. This role is ideal for someone energetic, adaptable and committed to delivering standout service daily.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Build product knowledge and explain tech solutions clearly.
• Understand customer needs and deliver personalised solutions.
• Handle enquiries with empathy and calm de-escalation.
• Contribute to a welcoming environment by supporting your team.
• Stay adaptable and assist during busy periods to keep the store running.

Job description

Optus is seeking a part-time Retail Service Consultant in Horsham to provide exceptional customer experiences and expert product knowledge. You will connect customers with the right tech solutions, listen to their needs, and deliver personalised outcomes in a welcoming, team-driven store.

Join a supportive environment that values integrity, accountability and genuine care for customers. This role is ideal for someone energetic, adaptable and committed to delivering standout service daily.