Sydney-based Enterprise TAM - Security & Growth

qualys; Sydney; On-site; GBP 60,000 - 90,000; Full time

Job summary

Qualys is seeking a Technical Account Manager to renew, up-sell and cross-sell maintenance/service/license contracts for enterprise accounts. The role focuses on building strong relationships across customer management levels, aligning product capabilities with client goals, and driving sales opportunities in the assigned region.

You will work autonomously to understand customer needs, respond to RFIs/RFPs, and collaborate with Product, Marketing and Engineering teams.

Qualifications

• The ideal candidate will be self-motivated with knowledge of IT security and compliance.
• Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports.
• Organised and analytical, able to find solutions to obstacles through creative and adaptive approaches.

Responsibilities

• Maintain and develop business and technical relationships at all levels to identify and develop potential new business opportunities within aligned accounts.
• Deliver engaging sales presentations that are relevant to the audience.
• Demonstrate, prove and align product capabilities to support customer goals.
• Respond to customer questions on technical and business-related issues, including RFIs/RFPs.
• Actively promoting, managing and supporting POCs / POVs.
• Provide accurate forecasting on Sales pipeline.
• Maintain sales admin records and completing sales reports when necessary.
• Carefully monitor the quality of all services Qualys delivers to the customer.
• Raise any necessary alert for the customer's business or technical situation in a timely manner.
• Act as the customer champion within Qualys.
• Work with Product Management, Marketing and Engineering teams to drive customer requirements.
• Travel onsite regularly to meet with customers to be an extension of their security team.

Skills

Excellent English

Strong presentation skills

Communication skills

Organised and analytical

Self-motivated

Willing to travel

Education

Bachelor's degree

Job description

Qualys is seeking a Technical Account Manager to renew, up-sell and cross-sell maintenance/service/license contracts for enterprise accounts. The role focuses on building strong relationships across customer management levels, aligning product capabilities with client goals, and driving sales opportunities in the assigned region.

You will work autonomously to understand customer needs, respond to RFIs/RFPs, and collaborate with Product, Marketing and Engineering teams.