Enterprise Technical Account Manager: Security & Strategy

Qualys; New South Wales; On-site; AUD 90,000 - 130,000; Full time

Job summary

Qualys in Australia (New South Wales) seeks a Technical Account Manager (TAM) to oversee enterprise customer relationships, balancing technical delivery with sales pursuits. The role focuses on identifying opportunities, presenting product capabilities, and ensuring customer success across management levels.

You will work autonomously, translating customer needs into actionable plans, collaborating with Product Management, Marketing and Engineering, and traveling onsite regularly to engage with

Qualifications

• Bachelor's degree.
• 2–3 years relevant experience.
• Excellent written and oral English.
• Excellent written and oral communication skills.
• Proven ability to work autonomously on assigned disciplines/tasks.
• Sales role familiarity with customer presentations and negotiations.
• Experience blending technical details with commercial requirements for customers.
• Ability to manage multiple and conflicting customer priorities.

Responsibilities

• Maintain and develop business and technical relationships at all levels to identify and develop potential new business opportunities within aligned accounts.
• Deliver engaging sales presentations relevant to the audience.
• Demonstrate and align product capabilities to support customer goals.
• Respond to customer questions on technical and business issues, including RFIs/RFPs.
• Promote, manage and support POCs / POVs.
• Provide accurate forecasting on Sales pipeline.
• Maintain sales admin records and complete sales reports as needed.
• Monitor the quality of services Qualys delivers to the customer.
• Raise alerts for customer business or technical situations.
• Act as the customer champion within Qualys.
• Collaborate with Product Management, Marketing and Engineering to drive customer requirements.
• Travel onsite regularly to meet customers as an extension of their security team.

Skills

Presentation skills

English communication

Autonomy

Customer negotiations

Travel willingness

Security & compliance knowledge

Sales mindset

Education

Bachelor's degree

Job description

Qualys in Australia (New South Wales) seeks a Technical Account Manager (TAM) to oversee enterprise customer relationships, balancing technical delivery with sales pursuits. The role focuses on identifying opportunities, presenting product capabilities, and ensuring customer success across management levels.

You will work autonomously, translating customer needs into actionable plans, collaborating with Product Management, Marketing and Engineering, and traveling onsite regularly to engage with