Strategic SaaS Account Director: Growth & Adoption

Diligent; Sydney; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible work environment

Health benefits

Generous time off

Job summary

Diligent is seeking an Account Director to drive revenue growth, deepen customer engagement, and expand adoption of our One Platform. This high‑impact, individual contributor role requires strategic vision, proactive relationship building, and excellence in end‑to‑end deal execution.

You will own prospecting within a designated vertical, manage a robust pipeline, deliver accurate forecasts, close deals, and coordinate cross‑functional teams to land joint wins.

Qualifications

• 7+ years of success in new business acquisition and account management.
• Proven ability to exceed revenue targets in fast-paced environments.
• Strong analytical and forecasting capabilities.

Responsibilities

• Prospect and manage a pipeline within the designated vertical/territory for complex accounts.
• Adopt a consultative solution selling approach to align product with customer needs.
• Develop account plans and drive joint account wins with cross-functional teams.
• Maintain accurate SFDC forecasts and reporting of bookings and closes.

Skills

New business development

Account management

SaaS sales

Forecasting

Relationship building

Tools

SFDC/Salesforce

Job description

Diligent is seeking an Account Director to drive revenue growth, deepen customer engagement, and expand adoption of our One Platform. This high‑impact, individual contributor role requires strategic vision, proactive relationship building, and excellence in end‑to‑end deal execution.

You will own prospecting within a designated vertical, manage a robust pipeline, deliver accurate forecasts, close deals, and coordinate cross‑functional teams to land joint wins.