SaaS Account Manager - Growth, Renewals & Success

Renesas Electronics Corp.; Sydney, Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

Altium is seeking an Account Manager to drive growth and customer success for its Agile Team solutions. You will manage relationships, identify expansion opportunities, and support renewals while helping engineering teams improve collaboration and design workflows.

The role requires consultative selling, strong communication, and the ability to work across sales, support, and customer success teams in a fast-paced environment.

Qualifications

• Proven experience in account management, sales, customer success, or renewals.
• Experience in SaaS, software, tech, or subscription-based businesses preferred.
• Able to meet or exceed revenue, retention, or growth targets.
• Experience managing multiple accounts and prioritising opportunities.

Responsibilities

• Drive growth and customer success within a defined portfolio.
• Promote adoption of Agile Team solutions.
• Identify expansion opportunities and support renewals.
• Collaborate with sales, support, and customer success teams to deliver value.
• Perform proactive account planning and ensure customers achieve objectives.

Skills

Relationship building

Stakeholder management

Consultative selling

Communication

Negotiation

Opportunity discovery

Time management

Pipeline management

Collaboration across teams

Adaptability

Education

Bachelor’s degree in business/commerce/engineering/technology

Tools

Salesforce

Job description

Altium is seeking an Account Manager to drive growth and customer success for its Agile Team solutions. You will manage relationships, identify expansion opportunities, and support renewals while helping engineering teams improve collaboration and design workflows.

The role requires consultative selling, strong communication, and the ability to work across sales, support, and customer success teams in a fast-paced environment.